Product Owner/Scrum Master

at  The Maze Group

OVERVIEW

At Maze, we believe that companies need partners who operate like owners, which means we work with our clients to identify opportunities that fundamentally change their business. Using technical solutions and full-funnel marketing tactics, Maze identifies, plans, executes, and refines to achieve outcomes that matter.
With services that include consulting and advisory engagements, systems integration, managed services, acquisition, retention, and conversion rate optimization, Maze works with some of the largest, best known brands in the world, as well as growing businesses, to reach their commerce potential. We are seeking a Product Owner/Scrum Master who will focus primarily on being the point person on client projects, documenting business requirements and acting as the liaison between technical and business teams.

• Capture and document requirements for eCommerce implementations, assisting in the delivery of the solution to meet client’s business needs
• Function as a liaison between the development team and the functional/business team breaking down technical requirements into digestible information for non-technical resources, and vice versa
• Lead internal and external stakeholders via workshops, through the design and functional discussions, ensuring a thorough understanding of the customer’s business processes and requirements
• Create documentation, charts, and diagrams necessary to communicate detailed requirements to the development teams
• Support the client through creating training, standard operating procedure guides and more
• Collaborate with the core project team on new/existing eCommerce implementations to ensure timely and effective delivery of requirements documentation
• Serve as a SME throughout the organization on eCommerce platform questions or aid in troubleshooting efforts
• Maintain awareness of new and emerging eCommerce technologies and the potential application on client engagements
• Provide thought leadership in eCommerce and serve as a subject matter expert on the functional capabilities of the SFCC and/or Shopify platform
• Provide recommendations on solutions based on existing gaps between system capabilities and client business needs and goals