Product Quality Manager- Watch

at  Apple

SUMMARY

Posted: Oct 16, 2024
Weekly Hours: 40
Role Number:200572134
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there’s no telling what you could accomplish. The people here at Apple don’t just build products-we create the kind of wonder that has revolutionized entire industries. The diversity of our teams inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it.

DESCRIPTION

Apple seeks an individual with the skills to strategically identify and drive corrective actions for the top issues affecting the Apple Watch product family. In this position, you will have responsibility for Watch products throughout the program lifecycle, with the goal of identifying and driving improvements to product quality. This position partners with Engineering, Product Design, Operations, AppleCare, and component teams. This is a key role to support ongoing quality improvement for an exciting product. Strong technical, presentation, and organizational skills are essential. -Support entire program development cycle, from design concept through program end of life -Work with commodity managers and supplier quality engineers to ensure component quality and reliability; make recommendations to improve design/test -Own product quality strategy and execution across incoming quality, in-line quality, outgoing quality, and ongoing reliability testing -Develop and implement new technologies to enhance quality, capacity, and efficiency -Spearhead innovative new ways to identify and resolve customer-facing issues -Develop and advocate for new, innovative metrics for measuring performance -Establish new methods for monitoring and reporting factory health and status, including -Incoming Quality Control (IQC), Outgoing Quality Control (OQC), and Ongoing Reliability Testing (ORT) -Lead data-driven approaches to failure analysis on Watches -Implement best practices and learnings across manufacturing sites -Strategically prioritize top-issue investigations and corrective actions -Succinctly communicate technical updates to the executive team

• 3+ years of technical experience in high-volume consumer electronics and data analytics
• Bachelor’s degree in engineering or relevant field of science; graduate degree a plus

PREFERRED QUALIFICATIONS

• Good understanding of electronic assembly processes
• Proficient in data analysis techniques, such as data manipulation, statistical analysis, regression, classical machine learning algorithms (e.g., decision trees, SVMs), neural network architectures (e.g., CNNs, RNNs), deep learning frameworks, and visualization (e.g., Tableau); experience with Python
• Experience partnering with contract manufacturers in high-volume production; experience traveling to manufacturing sites
• Ability to travel internationally about 15%
• Superior communications skills
• Exceptional ability to build relationships; clear, consistent communication; data-driven and results-oriented; enthusiastic and motivated
• Works well with a team. Able to build relationships and lead by influence; this role requires advocating for change with a variety of teams across Apple
• Obsessively inquisitive; seeks to pursue everyday problems in innovative ways
• Laser-focused on the smallest details and able to use data forensics to solve complex manufacturing assembly quality issues

• 3+ years of technical experience in high-volume consumer electronics and data analytics
• Bachelor’s degree in engineering or relevant field of science; graduate degree a plu