Join us as a Product Reset Lead to drive GenAI initiatives at the interface of technology, people and performance.
Make your mark in Information Technology
At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology (IT) team equips our colleagues with the latest tools to complete their work efficiently, with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. Innovation in IT drives innovation across the organization.
How you will create an impact
An Agile Coach will drive a culture of continuous Agile capability improvement through technology solutions delivery by mentoring, training, and engagement with product teams and senior leadership.
This person will be part of the Program Delivery Office and will report directly to the Head of the Agile PMO. The organization is looking to become more Agile in our way of working and the Agile Coaches are central to driving that change.
We use the SAFe framework to talk about Agile concepts and are using that as a guide in our conversations about where we want to go. The Agile Coach should have working knowledge and experience applying SAFe concepts into a large organization.
Demonstrates appreciation of the depths of Agile practices and principles and helps the teams appreciate them.
Arms Agile teams with the right knowledge, tools, and training so that they become fully functioning, self-sustaining and accountable.
Drives organizational change, in addition to Agile best practices and capabilities within the team, enabling the team to adopt and take ownership of their individual roles.
Supports team to navigate through the rough patches, common roadblocks, and pain points (especially early in the adoption process).
Escalates issues and drives change to remove impediments to the Team’s Agility Transformation when applicable
Articulates and helps leaders at all levels of the organization, both business and technology, understand the benefits of working Agile.
What you’ll need to succeed
Ability to achieve results in a highly matrixed environment. We are a global company with team members in different parts of the company across the world.
Passionate about communication, group dynamics, and coaching others.
Curiosity. Leads with questions and drives to get answers. Helps the team learn through guided discovery.
Determination. Takes ownership for their accountabilities and understands that they are empowered to help drive change.
Cultural adaptability. Virtual and remote team management ability.
SAFe SPC certification is required
Bachelor’s Degree preferred
Experience with Rally software is preferred
10+ years of technology delivery experience, with 4+ years as an Agile coach
Ready to drive new innovations? We would love to hear from you.
Veterans are encouraged to apply.

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Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of belonging
We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.

Please refer the Job description for details