Product & Solutions Delivery Manager

at  Pinsent Masons

CANDIDATE OVERVIEW:

We are looking for candidates who ideally hold the following skills and experience:

• Previous experience working within a professional services environment is desirable; experience of working in the legal sector (private practice or in-house) is also helpful but not necessary.
• Previous experience of process mapping and improvement is desirable.
• Previous experience of delivering innovation and transformation in legal service delivery is desirable.
• Previous experience of implementing legal technology solutions to improve legal service delivery is desirable.
• Proven experience with client/stakeholder communication and relationship management.
• Proven experience working with technology and change teams using a matrix management approach.

Our technology led innovations across the firm have given us a leading position and recognisable brand in the market. We have an ambitious programme in place to continue to transform the way we deliver legal service solutions for our clients and industrialise the innovative solutions we have created thus far.

Our Product & Solutions Delivery Managers (PSDM) will be assigned to one of our five practice groups:

• Finance and Projects , covering Banking & Restructuring, Projects, Financial Regulation, Insurance, Investment Funds and Pensions
• Property , covering Property Development, Investment and Dispute Resolution, as well as Planning & Environment
• Risk Advisory Services , covering Litigation & Regulatory, Construction Advisory and Disputes, Intellectual Property and TMT (both contentious and non-contentious IP and TMT) and Contentious tax.
• Transactional Services , covering Commercial, Competition, Corporate, Corporate Tax and Employment
• Vario , our professional services group, covering Technology and Process consultancy, Flexible Services, Legal Project Management and Managed Legal Services

The Product & Solutions Delivery Manager will ultimately be responsible for:

• assisting the Group leadership team in the strategic business planning around technology innovation
• fostering a culture of innovative thinking, engagement and idea generation across the Group
• supporting the group in the development, delivery and management of transformational change through application of new and existing legal technology products and solutions – both externally and internally facing
• acting as the bridge between the practice group and the firmwide technology services teams
• working with relevant teams to create, own and deliver a consistent and ongoing education programme about current technologies (platforms, capabilities, products and solutions) available for use both internally and externally by our clients
• ensuring the Groups are kept informed and updated on ongoing strategic technology programmes and projects, assisting in the change management process

The role will report to the Head of Product & Solutions Delivery, with a close working relationship with the Head of Group and Innovation Partners and Advanced Delivery Team members within the assigned Practice group, and the broader Technology Services teams.