Job Description
Product Specialist (12 Month Contract/Acting)
Rank 4
Scarborough, ON (Hybrid)
Deadline: Please apply by July 17, 2024.
Toyota Canada Inc. (TCI) currently has an exciting opportunity in our Toyota University (TU) Department. This is a 12-month contract/acting opportunity and will report to the Manager, Product Education. The selected candidate will have the opportunity to provide the strongest possible basis for vehicle sales and customer satisfaction by educating Toyota Dealership Product Advisors in relation to Toyota and competitive products.
What We’ll Bring:

Company & Culture

• A hybrid work environment
• A work environment built on teamwork, flexibility and respect
• Professional growth and development programs to help advance your career
• A focus on respect for people and continuous improvement
• Summer Hours – condensed work week during the summer

Benefits

• Competitive compensation package
• Extended health care and dental benefits effective immediately
• Associate vehicle discount program
• Paid holiday shutdown and competitive paid time off benefits

What You’ll be Doing:

• Manage the “Know Your Toyota” weekly video release in our TU Newsletter by planning out weekly product knowledge and competitor videos, working directly with the agency producing these videos, and write script materials for each video
• Prepare monthly Sales Pro Quiz for Toyota and Lexus for points on President’s Program
• Manage Quiz for points on President’s Program twice a year
• Act as subject matter expert through automotive research in order to stay ahead of automotive product changes and trends to incorporate into competitive training
• Become the subject matter expert in product knowledge by staying ahead of the latest Toyota product changes and technology
• Develop educational materials from a variety of sources
• Procure appropriate competitive product (i.e. vehicles) for education purposes
• Collaborate with related TCI departments (e.g. Connected Technology, Media, Marketing, Product Planning, and Corporate Logistics) as well as Toyota Division to ensure education identifies and meets strategic and tactical objectives
• Develop and provide non-dealer related product training and support in collaboration with other TCI departments

What You’ll Bring:

• University Degree or College Diploma in Business or relevant discipline
• 3+ years of experience in the auto industry, preferably with a focus in automotive product, retail or wholesale sales
• Advanced competitive product knowledge
• Personal and professional interest in and knowledge of vehicles
• Strong verbal and written communications skills
• Excellent presentation skills
• Strong organizational and project management skills
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, etc.)
• Valid G Driver’s License
• Bilingual (English/French) is an asset

About Us
Toyota Canada Inc. is the exclusive Canadian distributor of Toyota and Lexus vehicles. Toyota Canada’s head office is in Toronto, with regional offices in Vancouver, Calgary, Montreal and Halifax. Toyota parts and accessories are distributed through TCI’s Parts Distribution Centres in Bowmanville and Vancouver. TCI supports over 287 Toyota and Lexus dealers in Canada with services that include training, sales, marketing, environmental and customer satisfaction initiatives.
What Sets Us Apart?
A focus on People, Passion for Toyota, Innovation and Make Things Better has made us an award-winning company, recognized worldwide for our technological leadership and superior standards of quality, community involvement and environmental responsibility.
What You Should Know:
Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, or any other characteristics protected by law. Please advise us at any point during the recruitment and selection process or your employment if you require accommodation.

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LI-Hybri

• Manage the “Know Your Toyota” weekly video release in our TU Newsletter by planning out weekly product knowledge and competitor videos, working directly with the agency producing these videos, and write script materials for each video
• Prepare monthly Sales Pro Quiz for Toyota and Lexus for points on President’s Program
• Manage Quiz for points on President’s Program twice a year
• Act as subject matter expert through automotive research in order to stay ahead of automotive product changes and trends to incorporate into competitive training
• Become the subject matter expert in product knowledge by staying ahead of the latest Toyota product changes and technology
• Develop educational materials from a variety of sources
• Procure appropriate competitive product (i.e. vehicles) for education purposes
• Collaborate with related TCI departments (e.g. Connected Technology, Media, Marketing, Product Planning, and Corporate Logistics) as well as Toyota Division to ensure education identifies and meets strategic and tactical objectives
• Develop and provide non-dealer related product training and support in collaboration with other TCI department