Product Specialist Article | Luxury Retail Sector

at  Capgemini

PRODUCT SPECIALIST ARTICLE - LISBON

Capgemini Portugal is currently looking for a Product Specialist Logistics Article (SAP Retail Article Master Data) to join one of the world’s most prestigious and innovative companies in the luxury industry.
Our Client is the owner of prestigious Maisons distinguished by their craftsmanship, creativity, and technological innovation. Our Client’s ambition is to nurture the unique heritage and values of its Maisons and businesses, while enabling them to grow and prosper in a responsible, sustainable manner over the long term.
To leverage Lisbon’s tech spirit and infuse it into its brand-new Tech Competence Centre, our Client is looking to reinforce its technical capabilities on state-of-the-art technology and respond to the growth of their business. Their Lisbon teams will be an extension of its central Group Platforms teams and will be fully integrated in the core technology workforce. They look forward to welcoming their TCC employees and onboarding them on an exciting adventure managing modern solutions and innovative technologies through global, scaled platforms to create business value with pace and agility.

Consulting Expertise:

• Provide consulting expertise in one or several core areas of MDM.
• Recommend and implement best practice solutions by preserving as much SAP standard functionality as possible. Proposed solution should allow smooth execution of the process within the respective business framework and generating as less support, 2nd and 3rd level as possible.
• Ensure data quality in the article master data.

Template Solution:

• Design and Implementation of new template functionalities, improvement of existing functionalities.
• Definition of test scripts and test conditions
• Completion of related documentation.
• Handover to support teams and communication to Wiki team (Knowledge Management) if applicable.

Global Rollout:

• Support Global Rollout of Gemini by deploying existing Gemini functions and processes to entities.
• Prepare, document and execute assessment workshops. Work out required change management processes.
• Identify gaps with template and propose solutions to cover business needs and as well needs to secure a global, consistent, performing template solution.
• Prepare, complete and execute key user training documentation. Define and complete test scripts.
• Assist business during cutover execution.
• Assist business during the post go live period. Monitor live system during post go-live period.

Support:

• Address and solve incidents on the Gemini solution by identifying the underlying root cause.
• Identify, address and solve design issues to improve the application stability and improve solution performance.
• Communicate and respect solution deadlines to business by using the support infrastructure.
• Run 3rd level support (take, manage and solve helpdesk calls).
• Comply with OSBF department internal change and environment management guidelines.

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