Product Specialist

at  Gordon Food Service

Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here’s a quick glance of who we are and the impact you could have on the food service industry. There’s a seat at our table for you…
Position Summary:
The Product Specialist - Fruits, Vegetables, Dairy, Processed Potatoes & Appetizers (FVD) is responsible for providing sales support, product knowledge, and guidance to the sales group while consistently improving their knowledge of the product category. This position will identify customer needs and provide options that meet their requirements to create additional sales. In addition, this position provides training to the sales department and our customers.
The successful applicant will be based out of the Delta, BC facility
The annual compensation for the role would be $70,000 to $98,000

What We Offer:

• FULL flex benefits program
• Company matching RRSP
• Family culture
• Advancement opportunities
• Profit Sharing
• Medical, Dental, Prescription Drug, and EAP Benefits after 30 days of employment
• 125 year, family owned and operated company history

Essential Functions:

• The Product Specialist - FVD works with the sales team driving FVD sales with existing customers and identifying new opportunities
• Provides relevant business solutions to complement the initiatives of our Sales and Marketing teams, with an ultimate goal of increasing the overall market share of Gordon Food Service.
• Keeps current with FVD product trends
• Provides problem analysis and resolution to customers and sales representatives on product related concerns
• Researches local FVD trends and provides guidance to support customer relationship management.
• Provides insights to divisional Marketing and Sales teams, and contributes to the success of customer events and activities that result in business metric improvement for both customer and company.
• Ensures consistent and relevant product for sales teams, in collaboration with other divisional marketing team members.
• Provides local FVD knowledge and support, insights, division and customer relationship management training, and engagement to help support business growth (for both customers and company).
• Performs other duties as assigned.

Knowledge / Skills / Abilities:

• Strong foodservice knowledge and skill
• Strong product category experience and knowledge
• Ability to develop creative food solutions
• Exceptional customer service skills
• Proficient communication skills ‐ both written and verbal ‐ to communicate effectively with a broad‐based team including diverse internal stakeholders and vendors
• Proficient skill in presentation creation and delivery
• Time management and organizational skills to manage multiple projects
• Strong business acumen and understanding of restaurant operations
• Proven ability to deliver results and facilitate a collaborative environment
• Must be available to travel within BC 25% of the time

Education and Experience:

• Post-secondary education in Business, Sales or Culinary certification (such as Red Seal) is preferred
• Several years’ experience in food services sales as well as experience with Sales and negotiation principles and procedures

• The Product Specialist - FVD works with the sales team driving FVD sales with existing customers and identifying new opportunities
• Provides relevant business solutions to complement the initiatives of our Sales and Marketing teams, with an ultimate goal of increasing the overall market share of Gordon Food Service.
• Keeps current with FVD product trends
• Provides problem analysis and resolution to customers and sales representatives on product related concerns
• Researches local FVD trends and provides guidance to support customer relationship management.
• Provides insights to divisional Marketing and Sales teams, and contributes to the success of customer events and activities that result in business metric improvement for both customer and company.
• Ensures consistent and relevant product for sales teams, in collaboration with other divisional marketing team members.
• Provides local FVD knowledge and support, insights, division and customer relationship management training, and engagement to help support business growth (for both customers and company).
• Performs other duties as assigned