Product Specialist, Group Benefits Product Development

at  Sun Life

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You’ll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you’ll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

PREFERRED SKILLS:

• 1 to 2 years of direct experience with Disability products is an asset
• Bilingual (French)
• Project Management skills

ABOUT THE ROLE:

Acting as a subject matter expert, the Product Specialist assists in the management of a portfolio of existing products. They work closely with Product Managers during the execution of new products and services and contribute to and maintain existing products.
This role supports various product management and development activities such as creating content for marketing materials, answering questions from various stakeholders, and keeping track of legislative changes. For Disability products, Product Specialists occasionally assist in resolving service issues by working closely with both internal and external stakeholders, inclusive of impacted employer or employee.

WHAT WILL YOU DO?

• Act as a subject matter expert on a portfolio of products
• Respond to all inquiries promptly and effectively, including assisting in preparing responses to Requests for Proposal
• Maintain and manage Extended Health Care product inbox to answer inquiries and manage urgent requirements for current state products and solutions
• Participate on product development projects for existing products as a product specific subject matter expert, adding context, background and information as required
• Proactively monitor the market landscape, including changes to government programs and competitors’ product & service offering
• Assist with gathering data and reports used in product analysis activities
• Participate on industry committees as required