Product & Strategy Analyst

at  iwoca

WE’RE LOOKING FOR A PRODUCT & STRATEGY ANALYST

We’re looking for a Product & Strategy Analyst to join our Repeats team, a cross-functional team of product, tech and analytics people, who are responsible for the product and lending strategy for customers that have already taken a loan with us.

THE REQUIREMENTS

• Excellent critical thinking and problem-solving skills, with the ability to challenge and propose innovative solutions.
• Ability to analyse and interpret data to provide insights, and present information (both written, and verbally) that is clear, well-structured and engaging.
• Experience of working with tech, or willingness to develop in this area.
• Team player with a fine balance of confidence, gravitas, humility, and enthusiasm: you will need to work with various teams to get stuff done in a rapidly growing environment.
• Experience with creating and optimising customer user journeys is a plus.

• Identifying potential ways to improve the user journey to increase customer conversion retention.
• Blending qualitative insight (e.g. via customer research) and quantitative analysis (e.g. trends in the conversion funnel) to evaluate these opportunities.
• Leading the process for testing these changes, including:
• Creating mock-ups of the changes, and collaborating with iwoca’s designers to fine-tune these ideas.
• Working with our developers to smoothly and efficiently launch the changes.
• Monitoring and analysing test performance with the support of our data scientists.
• Sharing learnings from these tests with the wider business, and figuring out how these learnings can shape the team’s future direction.
• Collaborating with the Team Lead, to set the team priorities and roadmap.