Product Support Technician

at  AFTI WatchDog

Calgary, AB, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate23 Jan, 2025Not Specified24 Oct, 20243 year(s) or aboveElectrical Technology,Communication Skills,HubspotNoNo
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Description:

PRODUCT SUPPORT TECHNICIAN / SPECIALIST

Are you ready to revolutionize the world of well-site monitoring? Join our dynamic tech firm as a Product Support Technician / Specialist and become the go-to expert for our cutting-edge WatchDog solution. We’re seeking passionate individuals who thrive on providing exceptional support and are eager to make a tangible impact in the oil and gas industry.
As a Product Support Technician / Specialist, you’ll play a pivotal role in ensuring our clients maximize the potential of their WatchDog systems. From configuring to troubleshooting, your expertise will be instrumental in delivering top-notch customer support.

QUALIFICATIONS:

  • 3+ years of previous hardware & software technical support experience.
  • University Certificate or Diploma in Electrical Technology or Computer Sciences preferred.
  • Stellar verbal and written communication skills with an eye for detail.
  • Proven ability to work independently and meet deadlines.
  • Proficiency in Microsoft Office suite and experience with ticket systems like Hubspot.
  • Eagerness to learn and adapt to new technologies.
  • Bonus points for oil & gas industry knowledge.

Responsibilities:

REQUIREMENT SUMMARY

Min:3.0Max:8.0 year(s)

Information Technology/IT

IT - Hardware / Telecom / Technical Staff / Support

Technician

Diploma

University certificate or diploma in electrical technology or computer sciences preferred.

Proficient

1

Calgary, AB, Canada