Production Control Clerk - Specialist - Rio Grande Valley (RGV) area, TX

at  Pegasus Support Services LLC

WHYPEGASUS?

Pegasus Support Services, LLC is a small business, founded in 2011 and headquartered in Woodstock, Georgia. Our company is dedicated to providing superior Logistics and Facilities operations and Maintenance support services to our customers. Our corporate culture emphasizes a commitment to providing our customers with a high level of reliable, high quality customer service, diligent cost control and continuous quality improvement. We achieve these goals by hiring and training the highest quality employees and by empowering them to “do the right thing” and to provide the customer with unparalleled support.

SUMMARY:

The Production Control Clerk will function as the MAXIMO (CMMS) operator and is responsible for the work-flow management of service requests, maintenance of the data inputs into the CMMS associated with our tasks as directed by the Performance Work Statement (PWS), receipt of service calls, dispatching technicians, daily administration of work requests or service calls, customer interface, generation of daily reports, and office administration duties and will provide customer service to all areas on the program.

Essential Duties & Responsibilities:

• Receive calls from building managers, issue work order requests, maintain work order logs, and input data into the
• Track work orders from start to completion using and inputting accurate data into the CMMS system from technicians to depict a clear picture of work performed.
• Meet as directed by the Project Manager to discuss work status, completion dates, CMMS documentation, and any issues as requested from the customer.
• Process and maintain a work order file system (CMMS) include the Additional Services Work Request (ASWR), Reimbursable Work Authorization (RWA) program and any other documentation pertinent to the ASWR and RWA programs.
• Work as part of an integral team, consisting of the Contract Manager, Area Managers, and project tradesmen to ensure a smooth processing of work orders, preventive maintenance schedules and the maintenance, updating and utilization of the CMMS system.
• Order replacement parts and material using a Purchase Order system.
• Initiate and print CMMS reports as directed by the Contract Manager.
• Coordinate with the Corporate Accounts Payable/Receivable in formalizing the monthly invoice to the Government.
• Other duties as assigned.

Required experience/education:

• A High School diploma or equivalent
• Must have demonstrated knowledge of MS Office with some working knowledge of building trades desired.
• Must be customer oriented and be able to perform in a fast-paced work environment.
• Must have the ability to obtain and maintain a favorable background check and facility access.
• Must possess a valid state driver’s license.

• Receive calls from building managers, issue work order requests, maintain work order logs, and input data into the
• Track work orders from start to completion using and inputting accurate data into the CMMS system from technicians to depict a clear picture of work performed.
• Meet as directed by the Project Manager to discuss work status, completion dates, CMMS documentation, and any issues as requested from the customer.
• Process and maintain a work order file system (CMMS) include the Additional Services Work Request (ASWR), Reimbursable Work Authorization (RWA) program and any other documentation pertinent to the ASWR and RWA programs.
• Work as part of an integral team, consisting of the Contract Manager, Area Managers, and project tradesmen to ensure a smooth processing of work orders, preventive maintenance schedules and the maintenance, updating and utilization of the CMMS system.
• Order replacement parts and material using a Purchase Order system.
• Initiate and print CMMS reports as directed by the Contract Manager.
• Coordinate with the Corporate Accounts Payable/Receivable in formalizing the monthly invoice to the Government.
• Other duties as assigned