Production Manager - Brighter Foods

at  THG

ABOUT THG

We’re a fast-moving, global technology group that specialises in taking brands direct to consumers. We’re home to a portfolio of leading brands and sites including Myprotein, ESPA, LOOKFANTASTIC, and Cult Beauty, all of which are powered by our fully integrated digital commerce ecosystem, THG Ingenuity.
We handle everything in-house, including technology, content creation, e-commerce, marketing, manufacturing, new product development, and logistics. This comprehensive approach ensures we can fully realise our vision and maintain our leadership in a rapidly evolving global industry.
This role is based at our site in Tywyn, Wales LL36 9LW.
Please only apply if you are able to commute to the location, or planning to relocate.
For the right candidate, we may be able to offer relocation support.

REQUIRED SKILLS AND QUALIFICATIONS:

• Experience:
• Significant experience in operations management, preferably within the food industry.
• Proven track record of managing production teams and improving operational efficiency.
• Technical Skills:
• Strong understanding of manufacturing processes, food safety standards, and regulatory requirements.
• Proficiency in using production management software and ERP systems.
• Knowledge of continuous improvement methodologies such as Lean, Six Sigma, or Kaizen would be advantageous.
• Leadership and Interpersonal Skills:
• Strong leadership skills with the ability to motivate and develop a diverse team.
• Excellent communication skills, both verbal and written.
• Ability to build strong relationships with internal teams and customers.
• Organizational and Time Management Skills:
• Highly organized with the ability to manage multiple priorities and meet deadlines.
• Strong attention to detail and commitment to operational excellence.

ABOUT THE ROLE

As Production Manager the you will direct, lead and effectively utilise all production resources to maximise the efficiency of the site, generating continuous improvement in cost and quality to deliver excellent customer service, whilst focusing on our people.

KEY RESPONSIBILITIES:

• Production Management:
• Oversee the entire production process to ensure efficiency and adherence to production schedules.
• Work alongside the supply chain team to optimise the plan to meet customer demand whilst optimize resource utilization.
• Monitor production metrics and KPIs across the balanced agenda to identify areas for improvement.
• Team Leadership:
• Through the shift management team ensure the facility is appropriately crewed through recruitment, training and development.
• Foster a positive work environment that encourages teamwork, accountability, and continuous improvement.
• Provide ongoing coaching and development opportunities for your team.
• Ensure the wider production team have clear pathways for their development.
• Quality Assurance:
• Responsible for ensuring all products meet quality and food safety standards.
• Support the transition from QC to QA.
• Work closely with the technical team to implement quality improvement projects, delivering continuous improvement at a product level.
• Continuous Improvement:
• Identify and implement process improvements to increase efficiency, reduce waste, and lower costs.
• Ensure adherence to the production management system, and continuously develop this at a local level to deliver optimal value for the site.
• Safety and Compliance:
• Ensure compliance with all health, safety, and environmental regulations.
• Promote a culture of safety within the facility, conducting regular safety training and drills.
• Investigate and address any safety incidents or near-misses promptly.
• Customer Focus:
• Ensure customer satisfaction by delivering high-quality products on time.
• Address customer complaints and implement corrective actions as necessary.
• Collaborate with the sales and marketing teams to understand customer needs and market trends.