Production Manager (MRO)

at  De Havilland

De Havilland Aircraft of Canada Limited (DHC) is a storied name in the aerospace industry, recognized worldwide for its pioneering contributions to aviation and its unwavering commitment to quality, innovation, and reliability. Headquartered in Calgary, AB, DHC currently has approximately 1,400 employees across British Columbia, Alberta and Ontario, as well as in markets and distribution hubs world-wide.
Established in 1928, De Havilland Canada has a rich history marked by the development of some of the most iconic and versatile aircraft ever built. These aircraft have served a variety of roles—from bush flying to commercial aviation—and are celebrated for their rugged durability, operational versatility, and excellence in performance.
Over the decades, De Havilland Canada has evolved to meet the changing needs of the aviation industry. Today, we are more than just an aircraft manufacturer; we are a comprehensive aerospace company with capabilities that span design, production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians, and industry professionals who are dedicated to upholding the highest standards of craftsmanship and innovation.
Profile (Overview of job)
The Production Manager assumes the accountability for leading a portion of an operation, or a shift, in the De Havilland MRO. The Production Manager has direct accountability for the production functions on a daily/weekly basis. The Production Manager acts as direct liaison between direct employees/supervision and the Operations Manager or the Director of Maintenance. The Production Manager has primary accountability for ensuring the execution of the short-term objectives for the team.

Key Responsibilities

• Provide leadership to ensure that the team remains aligned to the specific short-term goals and objectives set and meets daily/weekly/monthly targets as identified
• Ensure supervisors are enforcing all health and safety policies/procedures in the site; support and resource all health and safety activities including meetings, investigations, audits, etc.
• Ensure the direct staff and supervisors remain compliant with all applicable regulations (including Transport Canada), standards and laws
• Ensure employees have all required initial and recurrent training as directed by the organization
• Establish and reinforce positive, respectful, transparent communications and interactions
• Ensure the team has executable action plans in place to execute daily/weekly tasks and are monitored for risks, delays and issues on a daily basis
• Ensure appropriate resources available for work tasks planned
• Escalate operational risks, delays and other issues to appropriate level of management
• Maintains awareness of employee ‘pulse’, ensure culture is in line with organizational direction, report issues as required

ADDITIONAL ACCOUNTABILITIES:

• Ensure appropriate metrics are clearly defined, communicated to, and understood by, the underlying operational team
• Provide daily and weekly updates on work progress to plan / mitigation plans
• Ensure supervisors are providing support, training and development to individuals; performance is being managed; progressive discipline identified where required; performance improvement plans in place where needed
• Ensure team is resourced to execute the work plans
• Provide recommendations to improve process(es) and performance in the operation

QUALIFICATIONS:

• Certificate, Diploma or Degree in Aviation / Aerospace or equivalent combination of education / experience
• Valid M1 or M2 license an asset
• 4+ years in progressively responsible aviation / aerospace leadership roles, preferably in a manufacturing or aerostructures environment
• Prior experience in coaching and supervising both front line employees and supervisors/crew chiefs an asset
• Experience in continuous improvement initiatives / programs
• Superior planning and trouble shooting skills
• Experience in facilitating meetings, training, etc. an asset

OTHER REQUIREMENTS:

• Successful applicant must be eligible to attain and hold Restricted Area Identity Card (RAIC)
• Travel may be required; therefore the successful candidate must maintain the ability to legally travel both domestically and internationally.

SKILLS:

• Communicates effectively
• Actively listens
• Respects others
• Sound judgement
• Takes accountability
• Possesses problem-solving and critical thinking skills
• Has integrity
• Is results-orientation
• Is adaptable
• Is resilient
  At De Havilland Aircraft of Canada (DHC), we are committed to protecting our people, customers, shareholders and the public through Health & Safety Excellence. As such, it is expected that all employees maintain strict adherence to Health & Safety Policies and to perform key physical tasks of the position described in the job description and interview process. This may include but is not limited to the ability to work in a variety of environmental conditions including temperature extremes, confined spaces, working at heights and with or around chemicals. Employees are expected to adhere to the use of personal protective equipment (PPE) when at work which must include but is not limited to the ability to maintain a positive fit test when mask use is required.
  At De Havilland Canada, we aim to be inclusive and diverse and provide equal opportunity for employment. All qualified applicants, regardless of gender, age, race, religion, sexual orientation, and disability, are encouraged to apply. De Havilland will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise your Talent Acquisition representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.
  Any offer of employment is conditional on the completion of positive and satisfactory background checks, which may include, proof that you are legally entitled to work in Canada, professional references, verification of employment history, verification of educational background and criminal background checks

• Provide leadership to ensure that the team remains aligned to the specific short-term goals and objectives set and meets daily/weekly/monthly targets as identified
• Ensure supervisors are enforcing all health and safety policies/procedures in the site; support and resource all health and safety activities including meetings, investigations, audits, etc.
• Ensure the direct staff and supervisors remain compliant with all applicable regulations (including Transport Canada), standards and laws
• Ensure employees have all required initial and recurrent training as directed by the organization
• Establish and reinforce positive, respectful, transparent communications and interactions
• Ensure the team has executable action plans in place to execute daily/weekly tasks and are monitored for risks, delays and issues on a daily basis
• Ensure appropriate resources available for work tasks planned
• Escalate operational risks, delays and other issues to appropriate level of management
• Maintains awareness of employee ‘pulse’, ensure culture is in line with organizational direction, report issues as require