Production Supervisor

at  The Cigna Group

Accredo is looking for a Production Supervisor who will work at one of our facilities in Whitestown, Indiana. In this role the shift you’ll cover Monday -Friday, 4:00am – 12:30pm EST.

JOB SUMMARY

Leads Operations Management team consisting of experienced administrative, operative, and or technical roles in the Professional career track. Typically responsible for a large number of direct and indirect reports in a process or transactional operations environment. Coordinates schedules and workflow for the team. Focuses on team completion of assignments and routines. Ensures the orientation and training of employees. Recommends and implements programs to support customer needs. This role typically leads a team focusing on Business Operations.

JOB DESCRIPTION

As a Production Supervisor, you will be responsible for day-to-day operations of a team of associates in Pharmacy Operations monitoring productivity and performance standards while planning and directing workflow and project assignments.

Role Responsibilities:

• Promote a positive team environment and ensure best practices are shared
• Assist in development of programs and process improvements to enhance the level of internal and external customer service provided
• Oversee team and individual performance standards and service standards are met
• Develop, coach, and provide feedback to employees concerning quality, reliability, accountability and productivity

Role Requirements:

• Bachelor’s Degree or High School Diploma and equivalent work experience is required
• Work experience in a manufacturing/distribution setting strongly preferred
• Demonstrated leadership skills and the ability to effectively develop and assist team members
• General PC knowledge; MS Office, Internet, email
• Excellent oral, written and phone communication skills
• Experience in training and coaching less experienced staff
• Advanced problem solving skills
• The ability to work collaboratively with other departments to resolve complex issues with innovative solutions
• Ability to adapt to a dynamic working environment, make independent decisions
• Demonstrated ability to handle difficult conversations in a professional manner
• Ability to work closing shift: Monday -Friday, 4:00am – 12:30pm

Through our range of health care products and services offered, Accredo team members provide in-depth care for patients with chronic health conditions like hemophilia, oncology, rheumatoid arthritis and growth hormone deficiency. In addition to health care products, we provide comprehensive management services – including outcomes measurement, counseling, clinical care management programs, social services and reimbursement services. By performing in these very high-touch roles, employees have a daily opportunity to make a positive impact on their patients’ lives.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Role Responsibilities:

• Promote a positive team environment and ensure best practices are shared
• Assist in development of programs and process improvements to enhance the level of internal and external customer service provided
• Oversee team and individual performance standards and service standards are met
• Develop, coach, and provide feedback to employees concerning quality, reliability, accountability and productivit

Role Requirements:

• Bachelor’s Degree or High School Diploma and equivalent work experience is required
• Work experience in a manufacturing/distribution setting strongly preferred
• Demonstrated leadership skills and the ability to effectively develop and assist team members
• General PC knowledge; MS Office, Internet, email
• Excellent oral, written and phone communication skills
• Experience in training and coaching less experienced staff
• Advanced problem solving skills
• The ability to work collaboratively with other departments to resolve complex issues with innovative solutions
• Ability to adapt to a dynamic working environment, make independent decisions
• Demonstrated ability to handle difficult conversations in a professional manner
• Ability to work closing shift: Monday -Friday, 4:00am – 12:30p