Production Support Engineer (m/f/d)

at  Sky Deutschland GmbH

Location Unterfoehring near Munich
Department Technology
Contract Type Unlimited
Reference Number 56480 30068 P06
Contact Person Lisa Krautsieder
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Job Description

Tasks

• Your task is to monitor and troubleshoot broadcast systems and network problems and to detect and fix software errors and hardware defects
• As a Production Support Engineer (m/f/d) you’ll be responsible for 1st level support for technical problems in the live and post-production environment of Sky Sport and Sky Sport News
• You’re responsible for troubleshooting and documenting the cause of errors, also in cooperation with internal 2nd and 3rd level support and the support teams of external service providers
• In addition to checking and, if necessary, repairing production equipment, you’ll take care of the installation and configuration of hardware and software for live and post TV production environment

Requirements

• You’ve a successfully completed degree in the field of media technology, IT, or similar qualifications as well as at least 2-4 years of work experience in the media and broadcast production sector
• You’ve a very good knowledge of digital video broadcast technologies and standards - confident handling of Windows and Linux operating systems is required
• You’re also familiar with terms such as SDI, SMPTE 2110, Dante and PTP
• Experience with broadcast level studio automation and vision mixer systems is a plus
• Your ability to work in a team, your hands-on mentality and your ability to work under pressure in a hectic live production environment are what characterizes you
• Working early and late shifts (no night shifts) is no problem for you
• Basic to good knowledge of German is an advantage
• A good command of the English language rounds off your profile

Benefits

At Sky, we’ll give you our full support, so you’ll be all set to achieve your best. Our range of rewards really are something special, here are just a few:

• Free Sky - watch all our content for free
• Hybrid working model (60/40)
• Flexible working hours with overtime compensation
• 30 days of vacation + Holiday Buy
• Subsidized Deutschland Ticket
• Company Bike & Wellhub
• Lease & Buy - leasing of technical equipment with tax advantage

• Your task is to monitor and troubleshoot broadcast systems and network problems and to detect and fix software errors and hardware defects
• As a Production Support Engineer (m/f/d) you’ll be responsible for 1st level support for technical problems in the live and post-production environment of Sky Sport and Sky Sport News
• You’re responsible for troubleshooting and documenting the cause of errors, also in cooperation with internal 2nd and 3rd level support and the support teams of external service providers
• In addition to checking and, if necessary, repairing production equipment, you’ll take care of the installation and configuration of hardware and software for live and post TV production environmen