PRODUCTION SUPPORT TECHNICIAN II (TERCER TURNO)

at  Johnson Johnson

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.
For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.
We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.
At Johnson & Johnson, we all belong.
We are searching for the best talent for PRODUCTION SUPPORT TECHNICIAN II to be in Juarez.

JOB SUMMARY

Independently, or under limited or null supervision, works on complex by nature assignments, which require considerable criteria, judgment and initiative in order to solve problems and issue recommendations. The operations technician is responsible for maintaining, complete setups and repairs of the equipment of the production lines. He/sheis responsible for ensuring that all the nonplanned maintenance work assigned to him/her for all the production equipment is performed, keeping the expected levels of the Department in the GMPs (Good Manufacturing Practices). Compliance with the Good Manufacturing Practices (GMPs) making observations and communicating them to his/her supervisor for their correction.

EXPERIENCE AND EDUCATION

• Technical career studies or equivalent, high school or truncated career.
• The years of experience can be replaced/equivalent to a completed professional career.
• 1 to 3 years of experience in a similar position, group leader position and/or training related to the position preferably.
• At least 2 years of experience in the products manufactured by Biosense Webster or similar products.
• One year of experience as Production Support Technician preferably.
• Demonstrated knowledge of manufacturing principles and practices, and procedures.
• Knowledge to audit production processes.
• Able to enter data on spread sheet and database applications.
• Basic Knowledge of Problem Solving and Failure Analysis.
• Knowledge of Product Customer Complaints investigation.

REQUIRED KNOWLEDGE, SKILLS, ABILITIES, CERTIFICATIONS/LICENSES and AFFILIATIONS

• Leadership.
• Ability for the resolution of failures, in aspects or areas of manufacturing.
• Ability to integrate to work groups.
• Knowledge of the product manufactured by the Company.
• Ability to use measuring and testing equipment associated to the specific discipline.
• Basic ability to read and understand technical documentation associated to the specific discipline.
• Capacity to successfully complete the departmental/corporate courses of training in manufacturing techniques.
• Ability to learn about regulatory requirements (GMP and GDP).
• Ability to use computers and related software.

• Under limited supervision and in accordance with all applicable federal, state and local
• laws/regulations and Corporate Johnson & Johnson, procedures and guidelines, this position:
• Provides solutions to the problems in manufacturing of current and new models.
• Performs basic operational diagnostics test. Solves problems and disconnects components,subassemblies and manufacturing systems, processes and equipment with the purpose ofisolating failures, determine the solution and perform the necessary trainings.
• Analyses the non-conformant product in the production line; determines the root cause and proposes corrective actions working as a team with the manufacturing supervisor and with the engineering and quality departments.
• Starts, adjusts and operates basic laboratory and manufacturing equipment.
• Performs simple tests to the processes/products, as well as audits in compliance with quality and/or other regulatory requirements.
• Conducts tests and basic evaluations, experimental tests and design proposal researches under operational conditions. Records the procedures and results of the tests, as well as the numeric and graphical data for its revision by Operations.
• Can provide recommendations and technical support in new projects, process improvements and quality investigations.
• Can support the diagnostic and analysis for product customer complaints; perform the awareness session for the operators and determines the root cause and proposes correction and corrective actions working as a team with the manufacturing supervisor, and with the engineering, quality and failure analysis laboratory departments.
• Can support the solutions to problems referring to the product in question; evaluating systems, components and electrical or testing equipment.
• Can support the solution to problems referring to the product Customer Complaints; evaluating systems, components and electrical or testing equipment.
• Provides support to operators, group leaders and trainers, in areas related to the discipline.
• Performs inspections to his/her own work.
• Follows standardized procedures while performing his/her tasks, when applicable.
• Follows the Convenient Information Retention Administration Policies of J&J and of the Campus, record retention program, training and education, Document Retention Notices,
• Record cleanup, inactive records and Information Management, Vital Records if applicable.
• Other responsibilities can be assigned and not all the responsibilities listed here must be assigned.
• Has completed the environment and safety training, appropriate for his/her discipline.
• Responsible for communicating business related issues or opportunities to next management level
• Responsible for ensuring subordinates follow all Company guidelines related to Health, Safety and Environmental practices and that all resources needed to do so are available and in good condition
• Responsible for ensuring personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures.
• Performs other duties assigned as needed.
• Under direct supervision, performs tests and analyses product, supports research and provides feedback to the associates of the failure analysis.
• Develops reports in PowerPoint and presents the action plan to management.
• Audits the production processes.
• Leads and coaches support technicians I.