Professional Standards Manager

at  NHS England

NHS England – South East Region Medical Directorate wishes to appoint a Professional Standards Manager. The post holder will work as part of a dynamic team in delivering an effective service supporting colleagues across the Performance, National Performers List and Appraisal and Revalidation Sectors.
The Professional Standards Team is responsible for ensuring high quality and safe primary care services by managing any concerns relating to primary care practitioners. Our priority is patient safety, and by working with primary care practitioners we endeavour to maintain the provision of safe clinical services to patients.
As a Professional Standards Manager you will manage a team of case managers, and work closely with clinical advisors and other professionals, both clinical and non-clinical, at all levels.
The management of a portfolio of performer concerns, ranging from low to high risk in terms of patient safety. With the requirement to evaluate risk in accordance with policy.
Being able to manage difficult conversations with practitioners, providing support and advice about on the management of concerns.
A Professional Standards Manager is the lead contact for a designated Integrated Care Board, ensuring effective communications are maintained to support patient safety and promote compassionate remediation of practitioners. With oversight for all cases associate with that ICB area.
The post holder understands patient safety risks and priorities workload accordingly; assessing risk and ensuring that actions are taken to mitigate risk.
Interpretation and management of concerns in accordance with Managing the NHS Performers Lists policy, the NHS Performers Lists Regulations and the Responsible Officer Regulations for concerns relating to GPs, Dentists and Ophthalmic Practitioners, ensure the mitigation of risk when interpreting and enacting aspects of those Regulations.
Working with primary care practitioners whose performance gives rise for concern.
Receipt of highly complex, sensitive or continuous information, negotiating with senior stakeholders and controversial issues, presenting complex and sensitive information to large and influential groups.
The use of NHS England software to support the management of primary care performers lists, performer concerns and medical appraisal; Revalidation Management System, Athena, PCSE Portal, Compass, RMS
They will be required to collate information, including statements, read and prioritise complex information, and draft reports relating to their findings.
The post holder will demonstrate confidence and corporate perspective in dealing with Fitness for Purpose issues in day to day relationships with stakeholders.
Experience of managing and motivating a team/virtual team and reviewing performance of the individuals
Experience of managing difficult conversations and complex queries.
The Professional Standards Team (which include Performance, Appraisal and Revalidation and National Performers Lists Management) is responsible for ensuring high quality and safety of primary care services by managing any concerns relating to primary care practitioners across the three independent contractor groups.
The Responsible Officer (RO) Regulations provide an unprecedented degree of leverage to ensure the quality of medical staff and safety of care across all NHS and independent sector providers. The Professional Standards Team ensures that recommendations for Revalidation are completed appropriately.
The Professional Standards Team carries out all functions associated with the RO Regulations and support the RO in making recommendations to the GMC regarding the revalidation of NHS GPs.
The National Performers List is a statutory process where registered primary care practitioners providing primary care in England must be included on the list.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you’ll usually need to be paid the ‘standard’ salary rate of at least £38,700 per year, or the ‘going rate’ for your job, whichever is higher. You can find more information on the Government website .
You can find further details about the job, in the attached Job Description and other supporting documents.
The postholder will be required to work effectively as part of the Professional Standards team and autonomously.

Please refer the Job description for details