Program Administrative Assistant

at  Support Ontario Youth

Support Ontario Youth is non-profit organization specializing in the skilled trades and apprenticeship pathway across the construction, industrial and motive power sectors.
We are looking to hire a Program Administrative Assistant, to help support our driven, focused, and ever-expanding team. We welcome the experience of someone who can implement processes and systems to stay effectively organized. Someone who is responsible, reliable, and highly professional, that’s also enthusiastic and a tenacious team player

QUALIFICATIONS AND SKILLS:

• Proficiency in MS Office with expertise in Microsoft Word, PowerPoint and Excel is mandatory
• Detail-oriented and able to work effectively with tight deadlines
• Comfortable working autonomously with minimal supervision
• Navigate formal and informal communication channels with finesse
• Superior organization skills, ability to coordinate calendars of multiple staff and dedication to completing projects in a timely manner
• Strong communication and customer service skills, must be comfortable making calls and comfortable talking on the phone
• Able to work a flexible schedule
• Team focused with a love for collaboration
• Exposure to the skilled trades environment would be an asset
• Experience in Human Resources or Business Administration is preferred

• Supporting Program Managers with trade specific apprentices, employers, and association relationships while providing wrap-around-support to all parties.
• Supporting Program Managers with onboarding and registering new apprentices within the apprenticeship system
• Assist program managers with tasks related to apprenticeship, onboarding, document collection, recruitment and maintaining apprenticeship records within a CRM.
• Responsible for managing your own workflow to get the job/task done efficiently and in a timely manner
• Implement and monitor apprentice programs as directed by program managers and maintain and see those programs through to completion.
• Manage external communications in partnership with Operations teams.
• General administrative duties including but not limited to answering phone and email inquiries, organizing filing system, preparing event materials, and handling requests or complaints in a professional manner.
• Occasional travel to support events or industry related functions
• Additional tasks as assigned on an ad hoc basis