Program Administrator

at  Nait

In order to ensure your application is received by NAIT for thorough review and consideration, please apply directly through our Careers site at www.nait.ca/careers

PLEASE NOTE: THIS IS A TEMPORARY POSITION ENDING ON OR BEFORE ONE YEAR FROM HIRED DATE WITH THE POSSIBILITY OF EXTENSION.

The Operations Team in the Corporate and Continuing Education department is seeking a temporary full-time Program Administrator to provide administrative support, ensuring the successful delivery of courses and programs offered throughout the department. The main functions will relate to supporting operations processes within a team using cross-functional and centralized approaches. As a successful candidate, you will be confident in working independently and interacting with a variety of clients, staff, and other stakeholders. You will exercise good judgment, have the ability to adapt to change, and be skilled in multi-tasking/project coordination in a fast-paced environment.
This position reports to an Operations Lead.

SKILLS & ABILITIES:

• High computer literacy, including in MS Teams, MS Word, and Excel, and the ability to quickly learn new software platforms
• Strong communication and interpersonal skills
• Accurately complete tasks requiring a high level of detail
• Ability to work in a high volume and high-paced environment

QUALIFICATIONS:

• Completion of Grade twelve
• Related post-secondary certificate or diploma
• Considerable related experience
• Working knowledge of Campus Solutions and Brightspace would be an asset
• Prior experience in a post-secondary environment would be an asset
• Equivalencies may be considered
  Applicants with education credentials earned outside of Canada should have their credentials evaluated by World Education Services or the International Qualifications Assessment Service (IQAS).
  Remuneration: $48,257.04 - $62,451.48 annually, plus a comprehensive benefits package. (Classification – Administrative Support V).
  This position is covered by the NAIT Academic Staff Association (NASA) Collective Agreement

• Initiating and maintaining instructor contracts using Adobe Sign, including invoicing for vendors
• Organizing course delivery, including ordering course materials, texts & supplies and ensuring delivery of physical materials
• Communicating with various service units within NAIT such as Registrar’s Office, Finance, Marketing
• Organize class scheduling end-to-end, including class and LMS setup, and maintain records through a master list
• Communicating with clients regarding group enrollment and partnership requests
• Process and maintain course updates, class fee setup, milestones records
• Entering and verifying specific class information in Campus Solutions
• Monitoring course and program pages on NAIT external website for errors, structure improvements or content issues
• Monitor workload and processes to provide feedback for continuous process improvement
• Providing outstanding customer service in a team environment
• Provide program-specific information to internal and external stakeholders
• Maintain understanding of software tools and learning platforms: Brightspace, Teams, Academic Tools, Salesforce, D2L