Program Advisor

at  Ministry of Education

Do you have knowledge of child development practices along with strong analytical and problem-solving skills? Consider this rewarding opportunity with the Child Care Quality Assurance and Licensing Branch, Early Years and Child Care Division.

TECHNICAL KNOWLEDGE:

You have:

• Ability to interpret and apply legislation, regulations, standards, and/or policies to provide advice and ensure compliance with the Child Care and Early Years Act (CCEYA) and other relevant authorities (fire and health regulations, Ministry policies, etc)
• Understanding of child development theories/practices and early years education/programming including special needs in order to inspect and provide advisory services to licensed child care providers

STRONG ANALYTICAL AND PROBLEM-SOLVING SKILLS

You can:

• Take risk-based approaches to assess and evaluate services/programs provided by child care operations against legislative requirements
• Conduct inspections and investigate complaints from the public
• make recommendations on licensing, renewals, approval of new programs, compliance/enforcement action, and licensing revocation of operations
• Effectively manage caseloads by taking risk-based approaches and using data analytics

COMMUNICATION AND INTERPERSONAL SKILLS

You can:

• Establish and maintain effective working relationships with various stakeholders (i.e. child care providers, community agencies, fire departments, public health, building inspectors, ministry staff, the general public, etc)
• Connect and build a rapport with diverse clients/stakeholders with varied backgrounds and needs
• Explain and provide advice on licensing requirements and legislation/regulations
• Influence and encourage compliance by applying progressive compliance tools and activities, including education and awareness
• Deliver community information sessions
• Prepare clear and concise reports on licensing recommendation and inspection findings, and proposed compliance actions
• Develop accurate licensing documents, and draft communications to agencies, licensees, and the public

COMPUTER SKILLS

You can:

• Use portable technology while conducting on-site inspections
• Use a variety of software (i.e. e-mail, word processing, spreadsheets, presentations), and access databases and use analytics in compliance activities

In this role, you will:

• Conduct site visits to inspect and assess compliance with legislative and regulatory requirements and ministry policies
• Conducting licensing inspections in the City of Toronto, Region of Peel and County of Dufferin
• Identify and address immediate health and safety concerns
• Analyze licensing issues, including the use of data analytics, make recommendations for corrective action and best practices to enhance the quality of care where appropriate
• Build relationships by providing information, guidance, and advice related to licensing requirements and program resources
• Liaise with various community agencies and stakeholders
• Participate in compliance and enforcement action
• Follow-up on complaints and serious occurrences and facilitate issues resolution
• Participate on projects and project committees