Program Associate

at  Montclair State University

IMPORTANT APPLICATION INSTRUCTIONS:

• Upload Resume or Curriculum Vitae for automatic population of information to the application.
• The contact information, work experience, and education listed on your Resume/CV will be parsed and input into your Montclair application.
• Review information and double-check all fields containing information that the system parsed – the software is intelligent, but you need to verify that the data is accurate.
• In the “My Experience” section, you will find a Resume/CV upload option where you can submit your cover letter and all other supporting documents.
  Note: If you have an expansive CV, we recommend that you apply manually and only include the positions you have held in the last ten (10) years. You will then be able to attach your Resume/CV, as well as all other supporting documentation in the “My Experience” section of your application.
  Job Description

SUMMARY:

Reporting to the Assistant Dean for Student Affairs, with a dotted line to the Assistant Dean for Community and Engagement in the College of Science and Mathematics, the Program Associate functions as the point of contact for the CSAM Student Success Center (Academic Advising) and Career Services, supporting major events and programs throughout the year. The Program Associate provides administrative support for career services and academic advising activities in the College of Science and Mathematics.

• Serve as the point of contact for the Academic Advising and Career Services main email account, responding to inquiries from students, faculty, staff, and external stakeholders, escalating inquiries as necessary.
• Support requisitioning, processing payments for purchase orders, stipends, and reimbursements. Support departmental financial administration as needed.
• Maintain appropriate records and files.
• Represent CSAM at Open House, Accepted Student Day, Freshman/Transfer Orientation, Career Fair and other events throughout the year.
• Assist with social media/web content creation, the production and distribution of promotional materials (including event promotions) and mass email communications, and the monitoring of the unit’s Canvas sites.
• Facilitate small group workshops and presentations.
• Assist with the onboarding of student workers.
• Manage the calendars for the unit.
• Contribute to the oversight of the Handshake system, including approving jobs assigned to our college, answering employer questions, scheduling information sessions, career fairs, and sending out emails and announcements to students regarding upcoming events.
• Critique cover letters and resumes through Handshake and/or meet with students individually to conduct document reviews.
• Assist Advisors with outreach to CSAM UG students regarding drop-ins, important deadlines, events, etc. via Navigate, CSAM email, phone, or text.
• Perform other duties as assigned.
• Management retains the right to add or change job duties at any time.