Program Consultant, Health Care

at  American Heart Association

OVERVIEW

As we celebrate our Centennial year, we invite you to join us in shaping the next century of impact. Be a relentless force for a world of longer, healthier lives as we remain devoted to a future of health and hope for everyone, everywhere. At the American Heart Association, your contribution matters, and so does your career.
The American Heart Association has an excellent opportunity for a Program Consultant, Health Care Quality in our Quality, Outcomes, Research, Analytics (QORA) department!

QUALIFICATIONS

• Bachelor’s degree or equivalent experience.
• Two (2) – Five (5) years of relevant experience.
• Experience in healthcare or a public health-related organization: clinical, quality improvement, program development, and systems improvement. This experience may also count towards satisfying this position’s educational requirement.
• Proficiency in project management including management of budgets, timelines, activity plans and communication with team members and stakeholders.
• Skilled in working with clinical audiences to impact change management related to patient outcomes.
• Strong verbal, written, and presentation communications skills.
• Ability to function independently with minimal supervision.
• Ability to work in a team environment and interact with all levels of American Heart Association staff, volunteers, and the public.
• Comprehensive Microsoft Office suite skills including Word, Excel, PowerPoint and Outlook.
• Ability to travel up to 15% local and overnight.

Preferred Experience:

• Knowledge of heart failure is preferred.

AT AMERICAN HEART ASSOCIATION | AMERICAN STROKE ASSOCIATION, OUR MISSION IS TO BE A RELENTLESS FORCE FOR A WORLD OF LONGER, HEALTHIER LIVES, REGARDLESS OF RACE, ETHNICITY, GENDER, GENDER IDENTITY, RELIGION, AGE, LANGUAGE, SEXUAL ORIENTATION, NATIONAL ORIGIN AND PHYSICAL OR COGNITIVE ABILITIES. WE’RE COMMITTED TO ENSURING OUR WORKFORCE, WORKPLACE CULTURE AND MISSION HAVE A SHARED IMPACT ACROSS A DIVERSE SET OF BACKGROUNDS.

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EOE/Protected Veterans/Persons with Disabilities
#AHAIND2, #LI-Remote

This individual will be responsible for the implementation of quality programs aimed at improving care in patients with cardiovascular disease. Responsible for working with multiple sites to educate and motivate improvement in treatment to guidelines, clinical processes, and practices. Responsible for communicating project status, and delivering requirements within budget, scope, and timeline. This position will also work closely with several different departments within the national office to ensure success.

• Drive implementation of quality improvement projects that help healthcare providers treat to America Heart Association guidelines for patients with cardiovascular disease. Provide consultation, direction, and support through learning cohorts to identify strategies for improving outcomes. Create process maps to gain a comprehensive understanding of the current state of care delivery and identify opportunities for improvement. Build relationships with internal and external stakeholders and volunteers. Facilitate learning cohort meetings in coordination with volunteers and staff partners.
• Develop program implementation strategies in alignment with initiative objectives. Serve as point person for ongoing resources needed by hospitals and clinics to sustain knowledge (via online education, articles, etc.). In coordination with staff partners and volunteers, establish a sustainability plan for all components of the project.
• Develop clinical decision support tools and work collaboratively with clinicians to implement systematic efforts in improving care. Work with inpatient and outpatient clinical care teams to address barriers to guideline adoption and enhance clinical workflows for improved patient outcomes.
• Communicate regularly with the Manager and senior leadership to ensure tasks are completed according to the project timeline. Work with cross-functional teams to build buy-in and ensure deliverables are met.
• Manage project documents, including budgets, timelines, and reports on status for internal and external audiences.