Program Consultant (Integration & Implementation Specialist) - Youth Wellne

at  Centre for Addiction and Mental Health

Job Description
Youth Wellness Hubs Ontario (YWHO, www.youthhubs.ca) is a network of 27, Integrated Youth Services (IYS) hubs where young people ages 12 to 25 years have walk-in access to youth-centred, community based mental health and wellness services informed by youth, family members and service providers. The hubs are provincially-consistent in core features and locally led and adapted to offer and connect to a range of evidence-based services – mental health care, substance use, primary care, education, employment, housing, peer support, family support and care navigation – in youth-friendly spaces. Outcomes are rigorously evaluated within and across hubs focusing on positive outcomes in areas of wellness important to youth and their families. This initiative engages youth, family members and other stakeholders through a co-creation process, ensuring services are designed and delivered according to their needs.

POSITION DESCRIPTION

The YWHO Provincial Office at the Centre for Addiction and Mental Health (CAMH) is seeking a full-time, permanent Program Consultant (Integration and Implementation Specialist). This position will report to the YWHO Manager Site Implementation and work closely with the Integration and Implementation Leads. The Integration and Implementation Specialist will play a key role in supporting deliverables of an Integrated Youth Services (IYS) delivery model within local YWHO networks. The Integration and Implementation Specialist will also provide guidance and coaching to support collaborative approaches to apply a health equity lens to implementation models, content expertise and evidence-based tools and practices with internal staff, external organizations, and stakeholders including youth and families. This position requires expertise in health equity and experience supporting others in this context area in a health system or point of care setting.
The successful candidate works collaboratively with the Integration and Implementation Team and brings specific capacities and expertise in the areas of implementation science, quality improvement, change management, stakeholder engagement and co-development, coaching and system change. The successful candidate will have a strong background in anti-oppressive and anti-racist practice, excellent knowledge of equity frameworks and tools, and significant experience supporting others to identify, prioritize, and develop equity-focused actions that advance meaningful and sustained change.
The YWHO Provincial Office at the Centre for Addiction and Mental Health (CAMH) supports a healthy workplace that embraces diversity, encourages teamwork and complies with all applicable standards and requirements. This position will be in Ontario, anywhere outside of the GTA.

Responsibilities will include, but are not limited to:

• Applying and integrating evidence informed approaches to change such as Implementation Science, Quality Improvement and service/system design to support system stakeholders to adopt new practices.
• Provide expertise and advice related to equity, anti-racism, and anti-oppression to strengthen internal YWHO practices to support the implementation and evaluation of the YWHO model across Hub Networks.
• Develop and support strategies to promote an ongoing learning culture for integrating equity into implementation science and quality improvement frameworks (workshop coordination, lunch & learns, Community of Practice, provide support/ consultation to YWHO sites)
• Understand and review trends, monitoring and evaluating data, to identify gaps and opportunities to strengthen equitable service delivery into program and project planning for the YWHO program
• Identifying, engaging and fostering collaborative relationships with stakeholders to develop a shared understanding and vision.
• Developing an understanding of the local youth mental health and substance use system in order to support contextualized implementation
• Co-developing, facilitating and establishing direction, objectives and consensus across diverse stakeholders
• Assisting teams (internal and external) with implementing practice and/or system change through facilitation, problem solving, focused capacity building, consensus building, decision making and conflict resolution.
• Assessing needs and coordinating capacity building for project members
• Developing project implementation plans, processes and tools based on evidence informed implementation approaches, utilizing Implementation Science as a foundational approach.
• Coaching to multiple levels of organizational staff using strength-based problem solving, active listening, motivational interviewing, modeling and other coaching strategies
• Building and supporting the capacity of organizations/agency to support sustainable and effective change
• Supporting the implementation of improvement cycles across and within organizations

Job Requirements

This position requires the incumbent to be First Nations, Inuit or Métis OR to have extensive experience working with First Nations, Inuit or Metis communities. The successful candidate will possess a Bachelor’s degree (Master’s preferred) in health, education or social services with three (3) years’ experience in health or social services, preferably in the Indigenous health and/or mental health and/or substance use sector. Thorough understanding of principles and practices of Indigenous engagement is required. Demonstrated knowledge of First Nations, Inuit and Métis communities, cultures, perspectives and health service providers.

• Experience in assisting teams with implementing evidence-based practices, interventions, and/or programs through facilitation, problem solving, collaboration and co-design, and conflict resolution is required.
• Expertise in health equity and a proven record of engaging others in open, meaningful and productive dialogue about equity, racism, and oppression.
• Strong knowledge of Ontario’s youth mental health and substance use system/services, partnered with a demonstrated commitment to principles of equity, inclusivity, respect, and social justice.
• Demonstrated ability to provide guidance and leadership to collaborative partnerships and experience facilitating or contributing to strategic planning processes.
• Demonstrated ability to coach to multiple levels of organizational staff using strength-based problem solving, active listening, motivational interviewing, modeling and other coaching strategies.
• Demonstrated strong interpersonal, communication (oral/written), community engagement, and creative problem-solving abilities are required.
• Experience working within an implementation science framework or other evidence informed implementation or quality improvement framework.
• Demonstrated commitment to principles of equity, inclusivity, respect and social justice.
• Demonstrated ability to work with in collaboration with diverse stakeholders and clients of diverse backgrounds, equity seeking groups (such as First Nations, Métis, Inuit and other racialized people).
• Experience in assisting teams with system change initiatives through facilitation, problem solving, decision making and conflict resolution.
• Demonstrated skills and commitment to data driven/evidence-informed decision making.
• Demonstrated ability to collaborate and work on a team, as well as function independently with minimal supervision.
• Excellent organizational, planning and time management skills, with the ability to multi-task, produce and coordinate projects to tight deadlines.

Other Skills:

• Bilingualism (French/English) and/or proficiency in a second language are assets.
• A valid license, access to vehicle and ability to drive to locations as an expectation of travel related to program assignments.

• Applying and integrating evidence informed approaches to change such as Implementation Science, Quality Improvement and service/system design to support system stakeholders to adopt new practices.
• Provide expertise and advice related to equity, anti-racism, and anti-oppression to strengthen internal YWHO practices to support the implementation and evaluation of the YWHO model across Hub Networks.
• Develop and support strategies to promote an ongoing learning culture for integrating equity into implementation science and quality improvement frameworks (workshop coordination, lunch & learns, Community of Practice, provide support/ consultation to YWHO sites)
• Understand and review trends, monitoring and evaluating data, to identify gaps and opportunities to strengthen equitable service delivery into program and project planning for the YWHO program
• Identifying, engaging and fostering collaborative relationships with stakeholders to develop a shared understanding and vision.
• Developing an understanding of the local youth mental health and substance use system in order to support contextualized implementation
• Co-developing, facilitating and establishing direction, objectives and consensus across diverse stakeholders
• Assisting teams (internal and external) with implementing practice and/or system change through facilitation, problem solving, focused capacity building, consensus building, decision making and conflict resolution.
• Assessing needs and coordinating capacity building for project members
• Developing project implementation plans, processes and tools based on evidence informed implementation approaches, utilizing Implementation Science as a foundational approach.
• Coaching to multiple levels of organizational staff using strength-based problem solving, active listening, motivational interviewing, modeling and other coaching strategies
• Building and supporting the capacity of organizations/agency to support sustainable and effective change
• Supporting the implementation of improvement cycles across and within organization