Program Coordinator (Faculty Research, Communications & Events)

at  Western University

CLASSIFICATION & REGULAR HOURS

Hours per Week: 35
Salary Grade: Level O
Please note, this is a 9-month temporary opportunity, covering a leave.

ABOUT US

The Ivey Business School is Canada’s premier business school, recognized worldwide for the quality of its management programs. The Research and Development unit works to enable, manage, and promote the creation and dissemination of relevant research and learning materials addressing important management issues that are faced by leaders who act thoughtfully and with compassion to build better communities locally and globally.

QUALIFICATIONS

Education:

• 3 year University degree

Experience:

• 4 years of experience providing administrative support and customer service fast-paced environment
• Experience coordinating the logistics of specialist programs, services and events
• Previous administrative experience in an educational institution is preferred
• Previous experience working in communications utilizing various channels (e.g. web, social media) preferred

Knowledge, Skills & Abilities:

• Verbal communication skills to clearly express ideas in an objective manner, and adapt communication style to suit the situation and audience
• Presentation and public speaking skills
• Demonstrated ability take initiative, to work independently and follow through on work assignments
• Ability to apply active listening to hear and understand the complete message being communicated
• Ability to ensure expenditures and resources are within allotments, and to make appropriate modifications when required
• Competency to maintain confidentiality and treat sensitive information with discretion
• Ability to establish rapport with people from diverse backgrounds
• Ability to maintain a positive, outgoing attitude with genuine customer service orientation
• Ability to process information with a high degree of accuracy, and follow formal business practices with high attention to detail
• Ability to understand, interpret, and effectively communicate University guidelines, policies and practices to key stakeholders
• Ability to multi-task and maintain an organized and effective personal work environment
• Adapts readily and effectively to changing priorities and demands
• Personable and courteous in working relationships with colleagues, faculty members, students and the public
• Ability to make appropriate decisions and resolve issues by identifying the critical elements of a problem situation and considering each aspect
• Ability to interact professionally with students, staff, faculty, and other members of the University community
• Strong mathematical and analytical skills to complete accurate calculations
• Ability to work independently and effectively as a member of the team to achieve department goals

• Intermediate proficiency required in Microsoft Office in order to prepare emails, communications content, announcements, and to input data into spreadsheets and databasesFamiliarity with Western policies and guidelines preferred

The Program Coordinator (Faculty Research, Communications & Events) plays a crucial role in supporting the school’s research strategy and the Associate Dean, Research (ADR) by delivering exceptional services related to the promotion and dissemination of research. The coordinator is responsible for overseeing both internal and external communication channels and event initiatives aimed at promoting knowledge mobilization and disseminating the work of Ivey’s researchers. The Coordinator serves as a key liaison for postdoctoral employees within the research department, overseeing all their HR-related functions and responsibilities. Furthermore, the Coordinator actively participates in various committees, including the Critical Issues Steering Committee and the Research Policy Committee (RPC), while also providing support to the Ivey Advisory Board. The Coordinator is also responsible for providing support to faculty and postdoctoral scholars in the preparation, writing and development of postdoctoral proposals and grant submissions, including Western’s Postdoctoral Fellowship Program and the Banting Postdoctoral Fellowships Program. The Coordinator will be responsible for leading faculty training on Elements, case writers, facilitating faculty members in the recruitment and compensation of research personnel, managing data reporting, research visiting grad students, and handling external dataset and software purchases, payments, license distribution and negotiations.