Program Coordinator II

at  DCR Administration

The Department of Conservation and Recreation’s mission is to protect, promote and enhance our common wealth of natural, cultural and recreational resources for the well-being of all. DCR is steward to one of the largest and most diverse state parks systems in the nation which includes more than 450,000 acres of parks, forests, water supply protection lands, beaches, lakes, ponds, playgrounds, swimming pools, skating rinks, trails, golf courses and parkways. DCR strives to be an exemplary leader in conservation and recreation. DCR’s staff is passionate, dedicated, and continuously employs best practices that are informed by expertise, and creates a sense of place through carrying out the mission.

PREFERRED QUALIFICATIONS:

• Knowledge of procurement principles and practices, particularly related to government or public agency processes.
• Ability to analyze and problem solve with the ability to assess various factors and data to inform decision making processes.
• Ability to assemble items of information in accordance with established procedures.
• Ability to determine proper format and procedure for assembling items of information.
• Ability to maintain accurate records.
• Ability to effectively communicate recommendations, oral and written, and engage with internal and external stakeholders at all levels.
• Ability to adjust to varying or changing situations to meet emergency or changing program requirements.
• Access to reliable transportation and ability for DCR site visits and non-DCR sites.
  Qualifications

MINIMUM ENTRANCE REQUIREMENTS:

Applicants must have at least (A) three years of full time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below.
Substitutions:
I. A Bachelor’s degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the-required experience.*
II. A Graduate degree with a major in business administration, business management or public administration may be substituted for the required experience.*

III. A Bachelor’s or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.*

• Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

AN EQUAL OPPORTUNITY / AFFIRMATIVE ACTION EMPLOYER. FEMALES, MINORITIES, VETERANS, AND PERSONS WITH DISABILITIES ARE STRONGLY ENCOURAGED TO APPLY.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don’t meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
Official Title: Program Coordinator II
Primary Location: United States-Massachusetts-10 Park Plaza
Job: Administrative Services
Agency: Department of Conservation & Recreation
Schedule: Full-time
Shift: Day
Job Posting: Feb 28, 2024, 12:07:10 PM
Number of Openings: 1
Salary: 67,349.36 - 97,344.26 Yearly
If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Moneesha Dasgupta - 6176450358
Bargaining Unit: 06-NAGE - Professional Admin.
Confidential: No
Potentially Eligible for a Hybrid Work Schedule: Ye

GENERAL STATEMENT OF DUTIES AND RESPONISIBILITIES

As part of the Office of General Counsel, the Office of Long-Term Permits and Leases administers activities on DCR property authorized by permits and lease agreements for various programs including ice rinks, cottages, boat and yacht clubs, and concessions.
Reporting to the Director of Long-Term Permits and Leases, the Program Coordinator II is responsible for tracking compliance with agreement terms such as payment of fees and submission of certificates of insurance. The position serves as a liaison between agency staff and permittees and lessees to ensure effective communication and coordination.

DETAILED STATEMENT OF DUTIES AND RESPONISIBILITIES

• Administer and manage permit and lease agreements for programs including ice rinks, cottages, boat and yacht clubs, and concessions.
• Maintain accurate and up-to-date records of permit and lease agreements, payments, and compliance activities.
• Maintain and update permit and leases reports, database or spreadsheets and review for completeness, accuracy and content.
• Conduct periodic inspections and audits to verify compliance with agreement terms and report any non-compliance to management.
• Facilitate the timely execution of permit and lease agreements, ensuring all necessary documentation is obtained and processed accurately.
• Coordinate with procurement and finance teams, and attorneys, as necessary, to ensure compliance with relative laws, regulations, and procurement guidelines when initiating new permit or lease agreements through a Request for Proposals or other public process.
• Serve as a primary point of contact and liaison between agency staff and permittees/lessees, addressing inquiries, resolving issues, and providing guidance on permits and lease related matters.
• Provide technical assistance and advice to agency personnel and others concerning permits and leases in order to exchange information, resolve problems and to ensure compliance with established policies, procedures and standards.
• Respond to inquiries from agency staff and others in order to provide information concerning permits and leases.
• Collaborate with internal departments and external stakeholders to ensure proper coordination of activities and seamless permit and lease administration.
• Assist in the development and implementation of policies and procedures related to permit and lease administration, recommending improvements as necessary.
• Confer with senior staff and other agency personnel in order to determine permit and lease requirements and availability of resources and to develop the criteria and standards for program evaluation.
• Provide support during public meetings, hearings, and workshops related to permit and lease issues, including the preparation of materials and documentation.
• Attend all meetings and conferences as directed; maintain records and prepare reports.
• Stay updated on relevant regulations, legislation, and industry best practices related to permit and lease administration.
• Provide on-the-job training and orientation for other employees.
• Develop and implement procedures and guidelines to accomplish assigned agency program objectives and goals.
• Evaluate program activities in order to determine progress and effectiveness and to make recommendations concerning changes as needed.
• Perform related duties as assigned.