Program Coordinator, Transportation and Adult Day Program - Full-time

at  VON Canada Nova Scotia

REQUISITION DETAILS:

Employment Status: Regular, Full-time (1.0. FTE)
Program Name: Transportation Program and Adult Day Program
Number of Hours Bi-Weekly: 75
Work Schedule: Days
On Call: No
Location(s): The successful candidate will work out of the Halifax office 4 days per week and will work at our Hammonds Plains Adult Day Program location 1 day per week.
Existing Vacancy: Yes – we’re currently hiring candidates for an existing vacancy in this position

JOB SUMMARY:

The Program Coordinator is responsible for supporting the Manager and Supervisor and for providing leadership and coordination of the day-to-day operations within the framework of VON philosophy, policies, procedures, standards and quality management. The successful candidate will be a go-getter with strong people skills, enjoy communicating with clients and volunteers over the phone, have strong time management and organizational skills, and have the ability to work in a fast-paced environment.

EDUCATION, DESIGNATIONS AND EXPERIENCE:

• Post Secondary Diploma in Health/Social Science discipline or the equivalent combination of qualifications/education.
• 2-3 years of related experience in community and health-based care.
• 1-2 years of experience in program planning and evaluation is an asset.
• Experience in volunteer administration an asset.
• Experience or understanding of the not-for-profit healthcare environment is an asset.

SKILL REQUIREMENTS:

• Demonstrated commitment to working in an environment with high confidentiality and discretion.
• Demonstrated knowledge of the social and health care services network and community resources, as well as a proven ability to build strong relationships within the community.
• Excellent oral and written communication skills.
• Able to work both independently and within a team.
• Strong organizational skills with an ability to prioritize, multi-task and handle competing deadlines.
• Strong customer service skills.
• Ability to problem solve and adjust to rapidly changing priorities in a deadline.
• Proficiency in Windows OS and MS Office Suite programs.
• Must demonstrate attention to detail.

• Ensures the provision of cost-effective client services and programs.
• Assesses clients for service needs, monitors service delivery and contributes to the development, evaluation and promotion of the program.
• Develops and implements program plans to meet department needs.
• Manages volunteers and staff within the program, taking the lead in volunteer orientation, training and in-services within the framework of VON Quality Management standards.
• Maintains regular engagement with clients and other health partners to ensure programs meet community needs.
• Functions as a primary support contact between clients, health professionals, community support and internal team members.
• Tracks and reports the result of program plans and team efforts on a timely basis to the relevant supervisor and internal stakeholders.
• Supports financial accountability within assigned programs by maintaining program budgets.
• Creates and prepares financial and statistical trending reports VON and funder obligations and for program analysis.
• Completes Disaster and Emergency Drills according to VON Disaster & Emergency program/policy.
• Plans and participates in multi-disciplinary meetings as required.
• Practices in accordance with the quality and risk management framework of VON Canada and Occupational Health and Safety legislation.
• Participates in health and safety training including WHMIS and applies this knowledge in the workplace.
• Ensures all workplace incidents are reported in a timely manner in accordance with legislation and VON policies and procedures for workplace injuries and incidents.