Program Coordinator, Western Canada

at  Up With Women

WHO WE ARE

Up With Women / Exponenti’elles (UWW/EXP) is a national charity dedicated to helping women and gender diverse individuals to build a sustainable pathway out of poverty. Currently serving in 4 provinces and growing (British Columbia, Alberta, Ontario and Quebec), Up With Women/Exponenti’elles is committed to serving our clients in the official language of their choice, anywhere within our service areas.
We are a team of passionate, innovative professionals, many with lived experience of the intersecting issues of poverty. We are flexible, pro-parent, pro-mental health, and pro-human. Together, we take pride in cultivating a thriving and enjoyable workplace that values diversity, equity, and inclusion.

PREFERRED

• Experience conducting client intakes and case management
• Fluent in written and spoken English, French is an asset
• This Job Description is not intended to be taken as fixed or exhaustive, and it may change from time to time depending on immediate and long-term needs and requirements of UWW. As such, you agree to competently perform the duties and responsibilities that are in the Job Description, along with any additional or different tasks, duties, and responsibilities, as reasonably requested by your direct supervisor, from time to time, and you agree that such additional or different tasks, duties, and responsibilities will not constitute constructive dismissal.

• Development and management of relationships with clients, community partners, volunteers, and other stakeholders as required.
• Deliver informative and engaging presentations to community partners, and prospective clients virtually and/or in person and build ongoing relationships with community partner agencies and their staff.
• Deliver key program activities, including client outreach and recruitment, client intake, onboarding, regular check-ins, and support.
• Participate in program events, job fairs, and others as required.
• Plan, organize and co-facilitate regular client group discussion session as required.
• Support in planning, organizing, and securing facilitators for client workshops.
• Monitor implementation of program processes and policies for the purposes of high-quality service delivery and continuous quality improvement
• Create and maintain client records and program documents and presentations and file them in accordance with UWW’s policies and procedures.
• Facilitate positive relations within the program team, with other departments within UWW, and with stakeholders at large.
• Continuously assess the program’s effectiveness and make recommendations for improvements. Implement any necessary changes based on evaluation findings.
  Other duties assigned as required.