Program Development Specialist - OPS

at  The State of Florida

Requisition No: 837636
Agency: Division of Emergency Management
Working Title: Program Development Specialist - OPS - 31902270
Pay Plan: Temp
Position Number: 31902270
Salary: $25.00 hourly
Posting Closing Date: 10/01/2024
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KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of State, local, and Federal responsibilities during disasters and the roles of the State Emergency Operations Center.
• Knowledge of content creation methods and engagement tools.
• Ability to convey complex information clearly and succinctly.
• Skill in maintaining multiple documents and projects and meeting deadlines.
• Skill in collecting, reviewing, and summarizing information with computer software.
• Ability to utilize creative techniques to convey critical concepts to various audiences across platforms (Teams, Zoom, etc.).
• Ability to communicate effectively, orally, and in writing.
• Ability to operate a personal computer, the Microsoft Office suite, editing and publishing software, and conduct internet research.
• Ability to work both independently and as a member of a team.
• Ability to work non-traditional hours and perform some travel.
• Ability to travel and/or work in a field environment during disaster conditions when necessary.

MINIMUM QUALIFICATIONS:

• Associate’s degree or higher in English, Journalism, Business, or a similar field or at least two years of work experience in job aid, plans, or procedure creation.
• Valid driver’s license.

This position serves as the Program Development Specialist within the Response Bureau and is responsible for evaluating and overseeing bureau programs and systems to assist with the preparation and maintenance of various products. The general duties will include being highly detail-oriented while producing concise, focused reference material that communicates complex information in a clear and engaging manner. The incumbent will transform raw data, structured information, and guidelines into various media, including job aids, or standard operating procedures. This role requires an ability to work with provided frameworks to create material that is both visually appealing and conceptually comprehensive.

The duties and responsibilities for the position include, but are not limited to:

• Develop concise and engaging content based on standardized guidelines and rubrics of the target audience and stakeholders.
• Work with subject matter experts to ensure the accuracy of information.
• Support various bureau program activities while validating materials.
• Perform needs assessments regarding the utilization of programs and systems for efficiency and effectiveness.
• Track program completion and provide recommendations to progress programs.
• Conduct meetings and needs assessments to gather feedback on materials developed.
• Perform technical writing tasks, including proofreading and editing documents for grammatical errors.
• Serve as the main point of contact between program participants, internal teams, and external partners, ensuring smooth collaboration to meet Bureau goals and objectives.
• Perform other duties as duties as assigned by Bureau Leadership.
• Perform duties as assigned during activations of the emergency operation center, work non-traditional hours, and travel for extended periods. The employee must be able to deploy to anywhere in Florida or the United States for up to two weeks at a time. Travel requirements in support of emergency operations may be extensive.