Program Director at Youth Advocate Programs, Inc.

Baltimore, Maryland, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Jun, 26

Salary

123000.0

Posted On

28 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Program Oversight, Staff Supervision, Budget Management, Community Outreach, Intake Assessment, Service Plan Development, Staff Training, Problem Solving, Fiscal Reporting, Case Monitoring, Best Practice Adherence, Incident Response, Liaison Work, Resource Development, Microsoft Office Suite, Electronic Health Record

Industry

Non-profit Organizations

Description

Status: Full Time Salaried FLSA Classification: Exempt Summary of Position: The Program Director is responsible for the oversight and supervision of all GVRS program and project staff, works with the referring agency to initiate intakes for the program and assign caseload to Street Outreach Workers/Life Coaches, assists as needed with participants intakes, assessments, services as the program’s primary ambassador for community outreach in support of participants/program, and is responsible for program budget management. * Responsible for all services provided to participants and their families who are referred to the program. Ensure that all participants receive the appropriate number of hours, contacts, services, specified monies and activities as required by contract with the referring authority or the third-party payer * Interview referrals and if applicable, their biological or extended families. In conjunction with the participant and family, develop an individualized Pathway to Change service plan that meets the individual needs of the participant and if applicable, family. * Oversee the intake process including interviewing referrals and appropriate family members. In conjunction with the participant and family, ensure that a service or treatment plan that meets the individual needs of the participant and family is developed and implemented. Such plans must be strength based * Monitor service delivery provided by staff and ensure that staff implements the goals in the service or treatment plans, as well as make any revisions to the plan that result from changing needs or case reviews. * Identify, recruit, hire, train, monitor, and supervise all direct service professional and administrative staff in the local program, following the YAP, Inc. personnel policies and procedures including the matching zip codes policy for recruiting direct service staff. Ensure that staff qualifications meet those imposed by the referring authority or third-party payor. * Provide direct service professionals with staff development and training sessions as required by YAP, Inc. and referring authority or third-party payor policies. Promote staff development including the provision of cross-training among staff. * Attend staff meetings and training sessions from program personnel as scheduled by the Regional Director or President. * Assist staff in creative problem solving, including security needed professional resources for participation and their families. Ensure that activities for participants and their families involve education (if applicable), employment, social, and other areas of need. Develop plans for discharge which include community linkages that will support the participation and family after termination of service. * Ensure that all required timelines and due dates are met. This includes submission of all administrative, fiscal, and billing documents and database information to the Support Center for processing and all reports and documents that are required to be submitted by referring authorities and third-party payors. * Assist staff participant caseloads and monitor the results. * Ensure that best practice guidelines are adhered to by all direct staff. * Respond to special or critical incidents involving referred participants as the need arises. Ensure that appropriate procedures and reports (both oral and written) are completed as per program and YAP, Inc. policy. * Serve as a liaison between the agency, the court, social services agencies, community resources, and other organizations as needed * Communicate with The Support Center as needed to ensure coordinated efforts and the efficient and effective management of programs and service delivery * Develop linkages with community leaders and resources through outreach, connecting services, and coordinating services * Manage the local program with budget parameters. * Develop the knowledge and understanding of YAP, Inc., policies, referring agencies, and third-party payor’s contracts and requirements and applicable governmental agency’s rules and regulations are adhered to and met. Annual Salary: $95,000 - $123,00. Compensation within the posted range and is not fixed; based on qualifications, experience, and job-related factors. Qualifications/Requirements: * Bachelor’s degree generally preferred or commensurate experience in community-based agency program is acceptable except for programs where the referring authority requires a specific degree. * Commensurate experience in community-based agency program is acceptable except for programs where the referring authority requires a specific degree. * At a minimum, at least one (1) year previous experience in managing personnel and budgets. * Proficient in Microsoft Office Suite; Experience using an electronic health record (EHR) system is a plus. * Strong organizational, communication, and leadership skills * Bilingual (Spanish Speaking) is a plus. * Position requires valid driver’s license, reliable transportation, and current auto insurance coverage. Benefits Available: * Medical/Prescription * Dental * Vision * Short Term Disability * UNUM Supplemental Insurance * Employee Assistance Program * Pet Insurance * Paid time off * Holiday Pay * 403(b) Retirement Savings Plan. * Weekly Pay * Direct Deposit Youth Advocate Programs, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on individual merit, skills, and qualifications, without regard to race, age, color, ancestry, national origin, religion, sex, military or veteran status, or disability or any other status protected by the laws or regulations in the locations where YAP operates. YAP will not tolerate discrimination or harassment based on any of these characteristics

Responsibilities

The Program Director oversees all program staff, manages intakes and caseload assignments, and acts as the primary ambassador for community outreach while being responsible for program budget management. This role ensures all participants receive required services, develops individualized service plans, and monitors staff implementation of those plans.