Program Manager

at  Banque Laurentienne

QUALIFICATIONS:

• 10+ years of experience in the financial services industry such as personal and commercial banking, lending, investment services and 5 to 8 years of experience in project management.
• Bachelors Degree in Business Administration, Finance or related field.
• Strong knowledge of project management fundamentals and PMO practices;
• Understanding of modern web based applications and architecture including cloud infrastructure;
• Ability to utilize key facilitation skills with technical, managerial stakeholders to communicate issues and risks and arrive at appropriate solutions and plans;
• Strong understanding of financial industry, banking operations and regulatory requirements.;
• Exceptional communication, presentation, active listening, analytical, and problem solving skills
• Strong time management skills; excellent follow up skills required
• Solid experience with Microsoft Project, Excel, Word, Outlook, Powerpoint, Visio, JIRA and SharePoint;
• Experience using relevant software tools.
• Bilingualism written and verbal (French & English) is an asset
• Project Management Professional (PMP) certification preferred.
• Ideally ITIL
• Qualifications
  Professional working proficiency in French and English languages required as position involves frequent written and oral communication on complex matters with internal and external parties in both languages

• Collaborate with senior leadership to develop and refine program strategies that align with business goals;
• Foster effective communication and collaboration across the enterprise, ensuring seamless integration of program components and alignment with organizational priorities;
• Work with management to prioritize and scope scheduled activities and changes;
• Monitor progress of projects across phases by employing appropriate metrics and management reporting;
• Identify and aggregate key metrics to measure projects performance, health, organization risk, and activities;
• Help facilitate risk assessments, maturity assessments, and evaluation of controls and measurements against policies, standards and processes;
• Work with functional leads to support projects that span across multiple functions;
• Ensure policies and procedures are met when sourcing, managing, and maintaining projects;
• Completes operational and technical documentation required for project implementations;
• Optimize the allocation of resources, including budget, personnel and technology to maximize program efficiency and effectiveness.
• Drive change management activities ensuring that teams are equipped to adapt to new processes and technologies.
• Identify opportunities for process improvement and innovation within the banking programs., fostering a culture of continuous learning and adaptation.