Program Manager, Commercial Operations | Instruments Division - Europe

at  Stryker

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Lead Strategic Commercial Operations:

• Develop and implement strategies that enhance operational effectiveness to drive revenue, expand market presence, and improve customer engagement.
• Collaborate with sales, marketing, and finance teams to align operational processes with commercial goals for optimal performance.
• Establish clear processes for managing product availability, end-of-life products, and inventory optimization.

Eliminate Bottlenecks & Empower Teams:

• Support the transition to a decentralized, program-based decision-making approach.
• Empower teams at all levels with tools and processes for informed, autonomous decision-making regarding supply and demand.
• Enhance operational efficiency by reducing bottlenecks and reliance on specific parties or departments.

Enable Informed Decision-Making:

• Create standardized processes that allow cross-functional teams (sales, supply chain, planning) access to real-time data.
• Promote data-driven decisions to enhance response times to market changes.

Manage High-Level Escalations:

• Act as the escalation point for complex operational challenges.
• Coordinate with stakeholders for quick resolutions to maintain an agile operations environment and prevent backlogs.

Enable Scalable Solutions:

• Design sustainable operational solutions that scale with the organization.
• Shift focus from reactive management to proactive solutions, freeing up resources for strategic goals.