Program Manager
at G42
Abu Dhabi, أبو ظبي, United Arab Emirates -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 18 Jan, 2025 | Not Specified | 19 Oct, 2024 | N/A | Business Analytics,Pmi,Adjustments,Artificial Intelligence | No | No |
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Description:
THE OPPORTUNITY
Looking for a dynamic, self-motivated Program Manager to serve as the primary business contact between Presight and its customers—supporting all initiatives and customer requests through astute account management, efficient projects & programs management and in-depth product knowledge.
Responsibilities:
SKILLS AND ATTRIBUTES FOR SUCCESS
The yardsticks of your success would include project CPI, percentage variance from allocated budgets, number of adjustments to project schedules, percentage of on-time project completion, and employee & customer NPS.
Qualifications:
REQUIREMENTS
- Master’s Degree in Artificial Intelligence, Business Analytics, Business Administration or related field
- Minimum 10 years of experience in project management, solution/product delivery in an AI service organization or analytics platforms & technologies
- Previous experience or currently working in financial sector experience is must to have .
- PMP certification from PMI - a must
- Arabic language is an added advantage
Responsibilities:
As a Program Manager, you will be responsible for the end-to-end delivery of projects & programs to the customer, through all deal phases.
Functional
- Ensure customer requirements and needs are clearly understood, met, and final delivery is made effectively on time.
- Serve as primary point of contact for any and all matters specific to customers and develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors by understanding their business needs and technical challenges.
- Use project management methodologies to provide milestones and timelines to set expectations with customer teams prior to beginning any new project initiatives.
- Take ownership of customer retention, sales, revenue generation, and project management activities.
- Ensure the solution environments remain operationally healthy while reducing cost and complexity with high levels of performance, security, scalability, maintainability, reusability, and reliability upon deployment.
- Accelerate customer adoption of Presight by leading the implementation journey.
- Engage customers in the development of reporting elements, scheduling, establishing guidelines, and setting milestones to measure success.
- Manage project timelines, milestones, migration goals and business transformation strategies, and ensure that all processes & procedures are executed within agreed timeframes at defined quality standards.
- Utilize technical acumen and drive technical discussions regarding incidents, trade-offs, and risk management.
- Provide detailed reviews of service disruptions, metrics, prelaunch planning, post-sales, and consultative expertise.
- Ensure that customer issues are dealt with in an efficient manner, following predefined escalation processes for any problems that may arise.
- Design and develop bi-weekly presentations called ‘Demo for customers’ for General Manager, CTO and other stakeholders.
- Comply with QHSE (Quality Health Safety and Environment), Business Continuity, Information Security, Privacy, Risk, Compliance Management and Governance of Organizations policies, procedures, plans and related risk assessments.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT Software - Other
Software Engineering
Graduate
Business Administration, Administration, Business
Proficient
1
Abu Dhabi, United Arab Emirates