Program Manager

at  Lepaya

WHY WE NEED YOU

Our Client Delivery teams are responsible for delivering a high-end, flawless client experience. Practically, this means that as soon as our Commercial teams close a new contract, the Client Delivery team steps in to ensure we go live as fast as possible with the relevant content, the right trainers for the right client, and is the first point of contact for all queries from clients.
We’re looking for a Program Manager to join our growing Program vertical. In this role, you’ll be at the heart of ensuring the seamless execution of our training programs. You’ll manage the setup of programs in our app, coordinate essential communications with trainers and learners, and ensure our trainers and actors are fully prepared to deliver exceptional training experiences.
As a Program Manager, you’ll be dedicated to key accounts, working closely with the Customer Success Manager (CSM) to track key performance indicators (KPIs) and measure the success of each training program. You’ll serve as the operational counterpart to the CSM, playing an important role in ensuring our programs run smoothly and successfully.

Please refer the Job description for details