Program Manager, Operational Technologies

at  Metro Vancouver

Department: Water Services
Employee Group: Exempt
Location: 4515 Central Boulevard, Burnaby
Salary Range/ Wage Rate: Management / Leadership, Level M3B ($138,719.13 - $163,194.52 annually)

THIS ROLE:

• Manages the operation, maintenance, commissioning and enhancement of Operational Technologies (OT) for Water Services, including the Supervisory Control and Data Acquisition (SCADA) system, the water treatment plant (WTP) Industrial Control Systems (ICS), data communications network systems and voice radio communication systems. Leads a team of professional and technical staff responsible for OT engineering, project management, software specialist and communications technologist work. Maintain and update emergency response plans for SCADA and ICS.
• Provides technical and strategic advice to other departments and divisions on capital projects related to automated control required for Water Treatment Plants and Transmission System. Ensures that new processes and equipment are commissioned with proper documentation and equipment is decommissioned with proper oversight and approvals.
• Accountable for budget administration, preparation and reporting. Monitors and controls spending ensuring the effective and efficient expenditure of allocated funds. Develops and reviews RFQ’s, RFP’s and tenders, working with Purchasing to ensure the timely award of contracts. Contributes to the preparation of long-range financial plans and provides input to strategic initiatives.
• Provides guidance on technical issues, corporate policies, and project management guidelines and ensures work is undertaken in conformance with corporate standards and policies. Makes independent decisions and recommendations within broad policies and mandates and uses judgment and ingenuity to devise practical and economical solutions.
• Develops or provides input to ICS and SCADA technical standards, policies and procedures in accordance with corporate objectives. Sets group standards considering all relevant information such as applicable design codes, specifications and previous experience.
• Makes decisions and/or recommendations on hiring engineering and technical consultants based on workload, costing, scheduling, expertise, and other factors. Oversees work carried out by multi-disciplinary consultants and contractors, including reviewing and providing direction on design, construction and contract administration. Ensures work is undertaken in conformance with corporate standards and policies and meets the requirements of projects.
• Prepares and reviews a range of written material including reports, recommendations, technical memoranda and technical specifications. May deliver presentations for various audiences including the public as required.
• Supervises, directs and motivates staff monitoring performance towards division, department and corporate objectives; ensures staff adhere to workplace conduct and purchasing policies. Leads, coaches, mentors and develops staff recognizing the importance of leadership, supervisory and technical training; develops and sustains a flexible workforce encouraging staff to pursue opportunities that complement their skills and experience.
• Works collaboratively with staff to resolve complex technical, design, operational, or interpersonal issues staff encounter while doing their work. Facilitates information sharing among staff to transfer knowledge and experience and increase the efficiency and effectiveness of the team.
• Establishes effective working relationships with various outside agencies and internal departments. Works collaboratively with departmental staff to deliver on strategic initiatives.
• Upholds Metro Vancouver’s reputation through positive and forthright dealings with other organizations and members of the public. Understands the organizational culture and the processes/mechanisms necessary to attain work objectives.
• Performs other related duties as required.