Program Manager (PC) - 68394

at  Capco

Toronto, ON, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate19 Jan, 2025Not Specified20 Oct, 2024N/AGood communication skillsNoNo
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Description:

Responsibilities:

  • Plan, manage and facilitate the successful execution of program timelines and milestones
  • Collaborate with internal and external contributors to build a client specific co-delivery plan while adhering to implantation processes
  • Actively track all activities and their status; accountable for critical project deadlines and tasks
  • Proactively engage with customers to understand project requirements, manage expectations, provide project updates and ensure overall customer satisfaction
  • Prepare work schedule and timelines with the customer and the extended team
  • Anticipate and mitigate potential issues with project delivery
  • Regularly communicate and maintain a bridge between the customer and Capco to ensure best practice in implementation and onboarding
  • Maintain up to date documentation and communicate findings to key stakeholders
  • Regularly communicate project status and circulate project information to the team
  • Obtain final sign-off and ensure customers are fully satisfied with project completion
  • Prepare and ensure seamless handoff of newly implemented customers to the operations team


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

IT Software - Other

Software Engineering

Graduate

Proficient

1

Toronto, ON, Canada