Program Manager, Solution Lifecycle Management (Early Talent)

at  SAP

WE HELP THE WORLD RUN BETTER

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

JOB DESCRIPTION

The Program Manager, Product Lifecycle Management, is responsible for managing programs to support products as they move through critical moments in their lifecycle (launch, evolution, retirement). You will lead cross-functional programs within SAP’s Software as a Service (SaaS) space with outcomes focused on bringing new solutions and unique value to our customers and the market. This is a position that requires successful collaboration with multiple functional areas within SAP including Product Marketing, Product Success, Finance, Legal, Product Management, and Services. The successful candidate will be self-motivated and resourceful with experience in program management and/or project management in the SaaS industry.

Responsibilities include, but not limited to:

• Drive program execution through formal project management, track and report on progress, define success criteria and goals, and employ governance models.
• Document a clear and actionable plan to drive organizational alignment, prioritization and decisions to achieve program goals.
• Manage product launch, retirement and/or replacement initiatives as products move through and to the end of their lifecycle.
• Provide program oversight, lead large cross-functional teams and engage stakeholders to drive program success.
• Identify critical path deliverables, anticipate issues/risks, develop mitigation plans, and remove roadblocks.
• Deliver clear, accurate, actionable and impartial communication about overall program status that stakeholders across the business can rely on to make relevant business decisions.
• Orchestrate product launch activities and product change management (outside of product development) to enable go-to-market and customer success activities.

Education Experience & Training required:

• 1-3 years experience in program/project management methodologies, preferably in the software or SaaS industry.
• Experience leading cross-functional teams, including Product Management, R&D, Sales, and Marketing.
• Bachelor’s degree required. Graduate degree preferred.

Job Specific Specialized Knowledge & Skills:

• Project and program management – ability to effectively drive and communicate the status of cross-functional interdependencies required to deliver product readiness, including: offer approval, implementation and support readiness for launch, navigating legal requirements, and product launch preparation.
• Strong interpersonal skills – ability to lead and motivate others without authority to drive initiatives to completion.
• Resourceful – leveraging all resources, both internal and external, to complete complex tasks.
• Effective communicator – strong written and verbal communication skills internal & external stakeholders to provide transparency and influence change.
• Proactive – Self-motivated and able to independently manage multiple priorities while working through ambiguous situations.
• Critical thinking and the ability to challenge others on deliverables while maintaining strong business relationships.
• Ability to prioritize and meet tight deadlines in a dynamic environment. · Demonstrates focus on listening and empathy with diverse groups, and facilitates empathy in others.
• Facilitation - Ability to lead meetings and navigate through disagreements to drive alignment within areas of influence.

Responsibilities include, but not limited to:

• Drive program execution through formal project management, track and report on progress, define success criteria and goals, and employ governance models.
• Document a clear and actionable plan to drive organizational alignment, prioritization and decisions to achieve program goals.
• Manage product launch, retirement and/or replacement initiatives as products move through and to the end of their lifecycle.
• Provide program oversight, lead large cross-functional teams and engage stakeholders to drive program success.
• Identify critical path deliverables, anticipate issues/risks, develop mitigation plans, and remove roadblocks.
• Deliver clear, accurate, actionable and impartial communication about overall program status that stakeholders across the business can rely on to make relevant business decisions.
• Orchestrate product launch activities and product change management (outside of product development) to enable go-to-market and customer success activities