Program Project Manager - Atlanta, GA

at  US Bank National Association

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

JOB DESCRIPTION

The primary role will be to facilitate the execution and support of Elavon’s Operating Model for receiving and prioritizing business requests and aligning them to the right teams within the Product Execution Model. Specifically, the candidate will interact with the business during the intake process at the Enterprise and Portfolio level, shepherd requests through the process, and provide prioritization updates and communications. This role may facilitate Operating Model meetings and Portfolio Operation led meetings.

SKILLS:

• Possesses outstanding written, verbal, organizational, and problem-solving skills
• Ability to be a team player when needed and a self-motivated individual
• Attention to detail and accuracy
• Effective interpersonal skills to successfully work with others in the organization
• 3+ years Microsoft office suite, specifically Excel and PowerPoint
• 1-2 years of experience using SharePoint
• 3+ years of experience with tools and techniques for Project Management
• 1-2 years of experience clarifying business cases
• Understands project controls

PREFERRED SKILLS:

• Portfolio Execution Management of IT and Business projects experience
• Jira Enterprise
• Project Auditing experience is a plus

ESSENTIAL FUNCTIONS:

Provides project, program, and analytical support to assigned business line or functional areas Performs research, analysis, review, development, implementation, and monitoring of new and/or revised process improvements Acts as a project liaison with other departments. Compiles and analyzes information for an assigned project or area and makes recommendations based on findings. Facilitate Portfolio Operations meetings Acts as a SME for Elavon’ s in intake management process Ensures quality of our intake book of record Implements enhancements to process, templates, and tools as necessary Interfaces with all areas impacted by Portfolio Management including business delegates, product managers, and internal portfolio managers Monitors effectiveness and recommends improvement to our Portfolio Operations process

THE ROLE OFFERS A HYBRID/FLEXIBLE SCHEDULE, WHICH MEANS THERE’S AN IN-OFFICE EXPECTATION OF 3 OR MORE DAYS PER WEEK AND THE FLEXIBILITY TO WORK OUTSIDE OF THE LOCATION FOR THE OTHER DAYS.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That’s why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by la