Program Support Administrator - School of Health & Human Services (Term)

at  Keyano College

The Opportunity
Keyano College’s School of School of Health & Human Services is currently seeking a Program Support Administrator (Term) to join their dynamic team. Under the general supervision of the Dean of School of Health & Human Services, you will act as first point of contact for students and faculty. This position is integral to supporting students’ academic success and the shared responsibility across functional units to foster that success. The Program Support Administrator also provides reception and general administrative support to the school.
About Us
Keyano College is a comprehensive post-secondary educational institution located in Fort McMurray, nested in the Regional Municipality of Wood Buffalo on traditional Treaty 8 territory. We are a strategic community partner that meets both the training and talent upgrading needs of industry, as well as the personal enrichment and cultural needs of the Wood Buffalo community. We take pride in offering a safe work and study environment that embraces Equity, Diversity, Inclusion and Belonging. Our students and customers come from all walks of life and so do we. That is why we are committed to hiring great people from a variety of backgrounds because it makes our employee community stronger.

Duties & Responsibilities

• Working collaboratively with the Office Lead Administration Assistant to maintain the general office procedures such as reception, scheduling, and provide support with document preparation
• Providing arcuate information regarding college programs and services
• Process invoices, book travel and order office supplies
• Prepare faculty workload sheets and instructor contracts
• Update information related to credit calendar, program information on Keyano’s website
• Maintain confidential records, documents, files and student documents
• Create and edit reports, documents and spreadsheets
• Support marketing and communication efforts by the School
• Support data entry and assistance with HSPnet (Clinical Placement database), as needed

Qualifications

• Minimum Office Administration or Business Administration Certificate
• 2 years relevant experience in a professional office setting
• Excellent organizational ability, prioritizing and working within a high volume, fast paced environment
• Ability to maintain high service levels under pressure
• Highly committed and dynamic individual with proven ability to lead and maintain confidentiality
• Self-starter, intuitive and empathetic
• Solid contributor with excellent initiative, judgement and sense of responsibility
• Outstanding communication skills, both written and verbal, with creative writing skills
• Must demonstrate ability to work in an open, busy area with frequent interruptions
• Ability to work under pressure to meet strict and multiple timelines
• Excellent computer skills including experience using technical advising tools (such as student information management systems like Power Campus and MS Office Suite (including Word, Outlook, PowerPoint, and Excel) is required.
• Experience recording and transcribing minutes would be an asset.
• Knowledge of data analysis and marketing and communication is required.

Nice to have:

• Knowledge of FOIP and FOIP training.
• Experience using PowerCampus.
• Experience working in a post-secondary institution.
• Excellent command of MS Excel, including the use of macros.

Please note, if your education was received internationally we will require you provide an international education assessment through IQAS, WES, or one of the other nationally designated organizations upon hire.

Compensation and Benefits

• Compensation is $4,466.82 per month as per the CUPE AS4 collective agreement with comprehensive health and benefit package.
• This position qualifies for additional payment of the Northern Living Allowance of $1,040 per month.
• Generous vacation entitlement
• Life insurance is 2.5 times your annual salary
• Paid sick days

• Working collaboratively with the Office Lead Administration Assistant to maintain the general office procedures such as reception, scheduling, and provide support with document preparation
• Providing arcuate information regarding college programs and services
• Process invoices, book travel and order office supplies
• Prepare faculty workload sheets and instructor contracts
• Update information related to credit calendar, program information on Keyano’s website
• Maintain confidential records, documents, files and student documents
• Create and edit reports, documents and spreadsheets
• Support marketing and communication efforts by the School
• Support data entry and assistance with HSPnet (Clinical Placement database), as neede