Program Team Lead

at  Robert Half

Rachel Miller is partnering with a non profit in the Albany Area on an exciting opportunity for a Program Lead. This role involves overseeing the day-to-day operations of our program team, ensuring objectives are met and staff performance is optimized. The ideal candidate will have strong leadership skills and the ability to manage a variety of tasks within our industry.

• Effectively manage the daily activities of the program team
• Supervise the performance of direct reports and ensure team objectives are met
• Evaluate team productivity through monitoring and tracking performance measures
• Provide coaching and identify professional development opportunities for team members
• Monitor program participants and provide support throughout the program life cycle
• Oversee the caseload intake process, ensuring it is streamlined and well-defined
• Collaborate with Program Coordinators and Program Specialists to meet project deadlines
• Utilize data to monitor service delivery and make recommendations to improve outcomes
• Conduct internal audits to ensure all required paperwork is accurate and meets deadlines
• Provide guidance to program participants and assist with training for new Program Specialists and Program Coordinators
  Bachelors Degree in Social Work, Public Health, or related field
  3 years of experience in human services
  2 years of experience in Medicaid
  2 years of supervisory experience
  Working Knowledge of Microsoft Office, specifically Excel
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