Programme Director

at  TXO Systems

Location: Remote (UK based) with travel to TXO Group sites as needed
Workplace type: Hybrid
Salary: Competitive
Responsible to: Chief Network Officer
Responsible for: Ensure the project is established, executed and closed following standard company governance.

ABOUT US

TXO, a collective of four brands including MMX, Lynx, and TEQPORT, is a global leader in sustainable telecom network solutions. Our vision: to be the world’s local partner for sustainable telecom networks, drives our commitment to the circular economy. We offer a full range of services to extend the life of telecom networks, from sourcing nearly a million multi-vendor network parts to responsible decommissioning and network engineering. The business is one of the fastest growing companies in the UK and Ireland and also operates in the USA, Sweden, France, Germany, Australia, South Africa and Brazil.
Our approach not only saves costs but also reduces environmental impact. With advanced asset management and recovery solutions, we ensure maximum value and quality without compromising performance. Our expanded capabilities, bolstered by Lynx and TEQPORT, cover meticulous testing and restoration of equipment. In partnership with TowerBrook Delta, we’re dedicated to sustainable, efficient telecom network management, guided by our ‘circle of value’.

The following outlines the primary areas of responsibility. Additional responsibilities or functions may be required as necessary to support the business.

• Follow all companies Policies and Procedures including but not limited to Quality, Health and Safety, Environment and Information Security.
• The role is also expected to perform any reasonable requests which are not defined but in the ability of the individual.
• Accountable for ensuring the successful delivery of a Portfolio of projects and programmes with portfolio spanning across the UK & Global entities, to deliver customer orientated wide initiatives.
• Creates and sets strategies, influences planning and decision making through insight and risk/escalations.
• Management of risks/issues pertaining to portfolio deliveries both internal and 3rd parties; and financial both ensuring spend and benefit land as per agreed targets.
• Accountable for delivering all Programmes & Projects within Portfolio with Time, Cost & Quality whilst realising agreed benefit.
• Ensure that all times there is an effective Change, Escalation, Risk and Issue management process in place.
• Define the skill requirements for the Portfolio and builds a team capable of delivering it.
• Identify clear roles and responsibilities and reporting relationships for stakeholders on the project and provides performance feedback.
• In accordance with Portfolio governance and assurance, provide accurate and timely communication and reporting to the relevant stakeholders, escalating where required.
• Manage suppliers (both internal and external) to deliver programmes and projects including producing supplier performance reports.
• Working with internal TXO Group colleagues, and customer contacts, and key suppliers. Visits to customers or key suppliers will be required, out of hours working and travel required from time to time.
• To attend meetings both in person and via Microsoft Teams as required.
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• Ensure the sales team maintains accurate and up-to-date client records.
• Develop strategies to enhance customer satisfaction and retention.