Programme Manager

at  NHS Greater Manchester Integrated Care

An exciting opportunity has arisen for an enthusiastic and dynamic Programme Manager to join the Workforce Development team, as part of the Greater Manchester ICB’s People & Culture Function. A key focus of work will be to support projects focused around increasing T level placement capacity and developing technical career pathways across Greater Manchester. The role will also matrix work across the Workforce Development portfolio.
There will be a requirement for this post holder to liaise with a large range of stakeholders; across the NHS, local authorities and combined authority in Greater Manchester as well as with wider public sector partners and the community, voluntary and social enterprise sector, so the role will see you working closely and influence a diverse range of workforce partners. Frequent travel across GM may be required.
In addition to your expertise of T level placements and project/programme management, we are looking for someone with experience of working across multi-organisational boundaries who can bring their enthusiasm and stakeholder engagement skills to help deliver system-wide change.

This role is available for a 12 month period – applicants need to secure support to be seconded from their current line or senior manager before applying (if applicable) or it can also be offered as a fixed term position.

• Support the creation of a sustainable, joined-up placement infrastructure for all non-medical placements across GM, creating clear pathways and ensuring strong pipelines for the growth of the workforce.
• Scope, develop programme plans, and deliver work programme to increase T level placements across GM, and develop the technical career pathway agenda in Health and social care, alongside contributing to other activities in the Workforce Development portfolio.
• Identify, influence and collaborate with a wide range of stakeholders across GM to successfully deliver strategic priorities.
• Identify requirements, produce and maintain project/programme documentation; including risks and issues logs, project and programme plans, Gantt charts and stakeholder maps etc.
• Produce a broad range of written documentation to a high standard, tailored to varying audiences, including; briefing papers to board level, reports, comms outputs, and Powerpoint presentations.
• Using expertise in programme and project management methodology, to ensure projects are managed to a high standard.
• Apply a high level of accuracy and attention to detail.
• Identify, address and escalate risks and issues to effectively manage optimal project delivery.
• Work flexibly across the portfolio, adapting to the needs of the team and stakeholders as required.
• Work to tight deadlines and manage competing priorities, an ability to switch tasks is essential.

Integrated Care Systems (ICSs) are partnerships of health and care organisations that come together to plan and deliver joined up services and to improve the health and wellbeing of people who live and work in their area. Their purpose is to improve outcomes in population health and healthcare; tackle inequalities in outcomes, experience, and access; enhance productivity and value for money and support broader social and economic development in their area efficiency. This will be delivered in neighbourhood, place, combinations of places and GM system.
The People and Culture Function’s work focusses around the health and care workforce.
Key responsibilities
Strategy/Policy/Service Development and Implementation
Manage specific projects within programme workstreams, flexing this support over time to meet the requirements of the People and Culture Function.
Support emerging programmes of work including the development of new organisations and provider collaborative arrangements, as and when required and ensure implementation and delivery milestones are in place.
Responsibilities for physical and financial resources
To ensure effective management of programme finances both in terms of the resources to plan and implement the programme and also to realise any financial outputs required from the programme e.g. savings
To support procurement activities as appropriate
Communication
Develop and maintain effective relationships with senior officers and other key stakeholders from a wide variety of partner organisations, ensuring clear and effective channels of communication. Maintain control of scope through an effective change control process, consulting with key stakeholders as necessary.
The post holder will provide and receive highly complex information including negotiating with senior stakeholders and groups on difficult and controversial issues.
To liaise with other NHS GM team members teams to ensure a strategic and tactical approach to implementation, delivery and assurance is taken.
To ensure high levels of engagement with Trusts, CCGs, Local Authorities, Fire, Ambulance, police, member practices, clinical leads, primary care networks, patients/public and partner organisations to ensure programmes are effectively implemented.
Partnership Working/Collaboration
Working closely with the People and Culture Governance Groups to ensure delivery of key strategic workforce objectives and programmes.
Working with key external organisations for example, NHS England, Skills for Care to ensure programme tasks are effectively delivered.
To work with provider organisations to ensure effective connectivity with their developing provider arrangements.
To work as part of the wider NHS GM team and stakeholders to further our organisational goals.
Planning and Organising
Proactively utilise business management tools and solutions to effectively manage resources and individual programme budgets and expenditure forecasts ensuring delivery of programmes to an agreed budget and providing updates on a regular basis.
Effectively manage programme risk through effective analysis, mitigation and contingency planning.
Deliver programme management and business analysis support for locality and GM detailed design and implementation of new ways of working and care pathways.
Support the planning process for determining transformation priorities, and support the development and consideration of funding bids.
Deliver programme management and business analysis on new GM wide programmes as identified as part of planning (GM Locality Plans wide)
Programme manage specific commissioning work and service specification development, as required
To use effective programme management methodology to ensure programmes are delivered on time, within budget and to the required standard
To ensure that programmes are defined ensuring that they contribute to the NHS GMs organisational goals.
To develop business cases as required
To outline and measure delivery of the NHS GM team priorities and milestones.
Information/Data Analysis, Management and Reporting and Information resources
Manage the successful delivery of a range of highly complex programmes and initiatives on time, to budget and of the right quality, ensuring that regular reporting arrangements are in place to keep programme boards and key stakeholders informed.
Deliver a range of fully assessed options for resolution of highly complex issues in order to drive effective decision-making, monitor interdependencies and risks between programmes and escalating risks of potential conflicts where necessary.
Accountable for the management of all programme documentation, including effective record keeping and version control of programme documentation.
Takes decisions on difficult and contentious issues where there may be a number of courses of action.
Leadership/Management and Human Resource Management
To manage human resources, including direct line management of programme staff or leadership of a programme team drawn from within NHS GM and partner organisations.
Provide strong leadership to programme resources, framework partners and consultants, defining work, ensuring deadlines are understood and adhered to and that programme objectives are clearly articulated and understood.
The Programme Manager will deputise for the Head of Workforce Development where appropriate, and will take on line management duties for the pool of team members.
Freedom to Act
The post holder will need to use initiative to decide relevant actions and make recommendations to Sponsor/ Manager, with the aim of improving deliverables and compliance to policies.
Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales.
Experience of identifying and interpreting National policy.
Personal commitment to continuous self-development and service improvement.
To ensure that the Partnership’s policies and procedures are adhered to in management of programmes.

Working with others

• To cover for colleagues as appropriate during periods of illness or holiday.
• To work in partnership with others and as part of cross directorate teams to deliver successful outcomes.
• To coordinate activities of other officers in the awareness of the business agenda with specific reference to communication of directorate and corporate activities.

People Management

• Work as part of a strong effective team by bringing new ideas and treating colleagues with compassion and support.
• Manage own workload and make informed decisions in the absence of required information, working to tight and often challenging timescales.
• Promote the business and people benefits of a wellbeing culture ensuring that wellbeing is a shared responsibility and integrated into all people practices.

Key Working Relationships
Chief People Officer
Head of Workforce Development
Workforce Development team embers
System colleagues from across the Greater Manchester NHS trusts, local authorities and other public bodies
Other key ICB team members.
Colleagues from across the Greater Manchester NHS trusts, local authorities and other public bodie

• Support the creation of a sustainable, joined-up placement infrastructure for all non-medical placements across GM, creating clear pathways and ensuring strong pipelines for the growth of the workforce.
• Scope, develop programme plans, and deliver work programme to increase T level placements across GM, and develop the technical career pathway agenda in Health and social care, alongside contributing to other activities in the Workforce Development portfolio.
• Identify, influence and collaborate with a wide range of stakeholders across GM to successfully deliver strategic priorities.
• Identify requirements, produce and maintain project/programme documentation; including risks and issues logs, project and programme plans, Gantt charts and stakeholder maps etc.
• Produce a broad range of written documentation to a high standard, tailored to varying audiences, including; briefing papers to board level, reports, comms outputs, and Powerpoint presentations.
• Using expertise in programme and project management methodology, to ensure projects are managed to a high standard.
• Apply a high level of accuracy and attention to detail.
• Identify, address and escalate risks and issues to effectively manage optimal project delivery.
• Work flexibly across the portfolio, adapting to the needs of the team and stakeholders as required.
• Work to tight deadlines and manage competing priorities, an ability to switch tasks is essential