Programme Manager

at  Secto Services

QUALIFICATIONS

Minimum Role Requirements:
· Minimum 5 years project management and programme delivery experience in Fttx rollouts
· Customer centric – must have a strong ability to engage with the customer.
· Experience in heading up client engagement is required.
· Strong financial awareness around the effects of every decision made on a daily basis. Must have the ability to generate weekly and monthly P&L reports.
· Strong PC skills, particularly MS office suite. (Specifically, strong excel experience is a must).
· Excellent communication skills, both written & verbal.
· Strong team working ethos.
· Very good English language skills.
· Knowledge of QGIS/ArcGIS an advantage.
· Presentable appearance.
· Experience in a telecoms/engineering admin role considered an advantage.
· Previous people management experience.
· Proven track record of fixed line build rollouts, including civils, cabling and splicing.
Job Type: Permanent

Benefits:

• Additional leave
• Bike to work scheme
• Company car
• Company events
• Company pension
• Employee assistance program
• Flexitime
• On-site parking
• Sick pay
• Wellness program

Schedule:

• Monday to Friday

Experience:

• Project management: 5 years (preferred)

Work Location: In perso

JOB PURPOSE

· Full end-to-end responsibility delivery of an FTTx project which has a specific start and end date with a clearly defined deliverable, financials, and documentation.
· Lead a team of subject matter experts and field team to ensure delivery of a quality product or service.
· Fully manages Project plans and stakeholder reporting
· Professional customer engagement.
· Manage customer expectations.
· Ability to work to tight timelines and budgets.
· Pro-active attitude: generates ideas and inputs to deliverables to support the effectiveness and efficiency of the project.
· Delivers on time.
· Maintains project process maps
· Leads customer engagement meetings such as MBR and QBR, generating and validating slide decks.

DUTIES, AUTHORITIES AND RESPONSIBILITIES

Role profile:
· Working with the sales organisation to identify, prioritise and initiate projects to achieve specific strategic business objectives.
· Tracking these projects to ensure they continue to deliver towards the expected strategic outcome in terms of quality, cost, schedule and scope.
· Responsible for analysing and tracking project management elements across the entire portfolio – looking for ways to leverage economies of scale, reduce risk, and improve the probability of successfully delivering expected business results.
· Ensure that project risks are identified, managed and that mitigating actions are implemented at the programme level as appropriate, and that these are escalated to the relevant stakeholders where warranted.
· Manage the coaching, training, and performance of the field teams to ensure projects delivered are at an acceptable standard and that the teams are fully training to deliver.
· Day-to day management of the field teams relating to recruitment, performance management and staff satisfaction.
· Ability to gather and track data which will feed into customer reports and presentations to show progress against schedule, budget to date and other agreed KPI’s.
· Visiting customers locally on site and in their offices in order to deliver monthly / quarterly KPI presentations.
· Develop and/or review estimates and estimating assumptions for the project schedule, effort, and cost within the portfolio using established estimating models, best practices, and past experience.
· Measure and monitor progress of the project at clearly defined points in the process to ensure that the project is delivered on time, within budget, that it meets or exceeds expectations and delivers the business results. Balance scope, schedule, budget, quality and risks.
· Management and documentation of project lessons learned.
· Carry out your duties to meet Secto Quality, health & Safety and Environmental requirements at all times.
· Managing client relationships with the promotion of customer focus.