Programme Officer

at  Kings College London

Job id: 093147. Salary: £32,979 to £36,396, including London Weighting Allowance (0.5 FTE Pro rata).
Posted: 24 July 2024. Closing date: 07 August 2024.
Business unit: Social Science & Public Policy. Department: Education, Comms & Society School Office.
Contact details: Eleanor Gurney. Eleanor.1.gurney@kcl.ac.uk
Location: Waterloo Campus. Category: Professional & Support Services.
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About us
King’s College London is seeking candidates at all levels of experience with the drive and passion to deliver high quality customer service to support our strategic aims. This is an ideal opportunity to commence or further your career in Higher Education administration.
This role sits within the School of Education, Communication and Society, which is part of the Faculty of Social Science and Public Policy and is based at our Waterloo campus.
For more information about the School please see our website: www.kcl.ac.uk/ecs https://www.kcl.ac.uk/ecs
About the role
We currently have an exciting opportunity for a part-time Programme Officer (Initial Teacher Training - ITT) in the School of Education, Communication and Society.
The Programme Officer will support students and academic staff as the first point of contact for queries, whether face-to-face, via electronic media or phone.
They are responsible for essential work to support the delivery of our Initial Teacher Training programmes and for ensuring that student lifecycle activities run smoothly, and our students and staff experience our services in a seamless and effective manner. With support to develop a working knowledge of regulations and processes, the Programme Officer is a valued and trusted member of the team with a keen eye for accuracy and detail.
If you’re someone who thrives in a fast-paced environment, is committed to delivering high-quality services, and is passionate about education, we encourage you to apply.
This is currently a hybrid role and role holder would spend part of their working week on campus and part of the week working remotely.
This is a part-time post (0.5 FTE, equivalent to 17.5 hours per week), and you will be offered an indefinite contract.
About you
To be successful in this role, we are looking for candidates to have the following skills and experience:
Essential criteria
1. Excellent written and oral communication skills including the ability to draft documents and correspondence
2. Excellent organisation and time management skills
3. Strong numeracy skills and ability to analyse complex numerical data
4. Excellent working knowledge of Microsoft Office packages and the ability to work on new systems
5. Methodical, detail oriented and flexible in approach to work, maintaining a high level of accuracy
6. Ability to work with a broad range of stakeholders in a professional and assured manner
7. Proactive with the ability to work independently as well as delivering within a team
8. Curious, customer service oriented, with a commitment to personal accountability and continuous improvement
Desirable criteria
9. Degree level or equivalent qualification or experience
10. Experience in the use of databases, student records systems (such as SITS) and website content management systems
11. Experience of using virtual learning environments
12. Experience of working in a customer facing environment
Full details of the role and the skills and experience required can be found in the attached job description which is provided on the next page.
Further Information
We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community.
We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King’s.
We ask all candidates to submit a copy of their CV, and a supporting statement detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.
To find out how our managers review your application, please take a look at our ‘How we Recruit’ pages.
This role does not meet the requirements of the Home Office and therefore we are not able to offer sponsorship for candidates who require the right to work in the UK.

Please refer the Job description for details