Programmer CRM Data Analyst

at  Office1

At Office1, we leverage our “winning triangle” to create an unparalleled company culture. We align our
commitment to our customers with our employee goals. We understand that our employees enable our
customers’ success and that is why we focus on creating opportunities rooted in our employees’
purpose and passions!

COME HELP US SHAPE THE FUTURE!

We are looking for a positive energetic individual to join our amazing team that can fill our hybrid role CRM Data Analyst and Programmer. This role of far from one-dimensional and requires a result-minded individual. This role will also undertake a wide range of projects. This is an onsite position, Mon-Fri 8am- 5pm.

REQUIREMENTS

Technical Skills
Creatio (formerly bpm’online) is a low-code platform, and customization can be done using a combination of declarative tools and server-side scripting. While Creatio itself doesn’t require a specific programming language for basic customization, some advanced customization, integrations, and server-side logic may involve the use of specific languages.
Data Analyst Skills
Data Analysis and Interpretation:
Ability to analyze and interpret complex datasets to extract actionable insights.
Proficiency in identifying patterns, trends, and outliers in data.
Data Visualization
Experience with data visualization tools such as Tableau, Power BI, or other similar tools.
Skill in creating meaningful and impactful reports, dashboards, and visualizations.
Capability to clean and preprocess data to ensure accuracy and reliability.
Knowledge of techniques for handling missing or inconsistent data.
Business Acumen
Understanding of business processes and the ability to align data analysis with organizational goals.
Skill in translating business questions into analytical approaches.
CRM System Understanding
Familiarity with the specific data structures and modules within a CRM system (Creatio, in this case).
Understanding of how data flows within the CRM and the implications for analysis.
Data Integration Skills
Experience with integrating data from various sources into a unified dataset.
Knowledge of ETL (Extract, Transform, Load) processes for data integration.
Continuous Learning
A mindset of continuous learning and staying updated on the latest trends.
Programming Skills

• Maintain developmental, sandbox, and production environments.
• Develop and deploy Creatio CRM
• Fix bugs in existing code.
• Collaborate with product, design, and marketing teams.
• Provide technical assistance and support for incoming queries and issues related to custom software.
• Write standard Processes and Procedures.
• Train end users.
• Maintain documentation per company standards.
• Resolve user-submitted problems and questions.
• Meets deadlines by working at a quick & steady pace while still maintaining quality/accurate work.
• Provide assistance to administration and technical divisions on an as-needed basis.
• Submit required reports on a timely basis.
• Design and support Creatio CRM and other custom software as needed.
• Develop and maintain relationships with all software vendors.
• Attain agreed-upon business objectives and targets as stated in the Bonus Plan.
• Pursue professional training as needed to stay current in industry technology.
• Maintain confidentiality regarding the information being processed, stored or accessed.
  Requirements