Project Consultant (S/4HANA Public Cloud Customer Care)

at  SAP

WHAT WE OFFER

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

EXPERIENCE/JOB REQUIREMENT:

• University master degree in information technology, computer science, business administration or a related subject
• LoB expertise in any of the subject like Logistics/Manufacturing/Finance or technical background
• Experience in driving (Cloud) customer projects and applying SAP Activate implementation methodology
• Very good analytical and problem solving skills
• Very good communication, facilitation and networking skills
• Basic SAP ERP and/or S/4HANA expertise is required
• Willingness to acquire extensive product knowledge
• English fluent speaker
• 2+ years of professional working experience

WHAT YOU´LL DO

As a Project Consultant in the SAP S/4HANA Cloud Customer Care team in EMEA/MEE you are building the bridge between our customers/partners and our internal stakeholders in Product Management and Engineering.
For the Customer and Partner you will act as a product related advisor along their complete implementation journey or on an ad-hoc basis. You are sharing your feedback with internal stakeholders – this is essential to shape the future direction of the Software as a Service offering. The Cloud Customer Care team is supporting the Product Management team, especially for new functionalities for S/4HANA Cloud. Therefore you will be involved in Early Adopter activities helping customers to adopt the latest innovations.
You will gain in-depth product knowledge and experience from your engagements and will be one of the first experiencing how key product innovations are perceived by our customers.

KEY TASKS WILL INCLUDE:

• Support implementing and strategic customers/partners and become a trusted product advisor
• Closely work with a variety of stakeholders on Early Adopter programms
• Identify patterns and bring the customer’s perspective into right channel within SAP to Influence our Software as a Service offering.