Project Coordinator, Accessible Education

at  Western University

ABOUT WESTERN

Western University delivers an academic experience second to none. Western challenges the best and brightest faculty, staff and students to commit to the highest global standards. Our research excellence expands knowledge and drives discovery with real-world application. Western attracts individuals with a broad worldview, seeking to study, influence and lead in the international community. Since 1878, The Western Experience has combined academic excellence with life-long opportunities for intellectual, social and cultural growth in order to better serve our communities.

ABOUT US

Student Experience (SE) fosters equitable learning environments in which all students can thrive to their full potential. Through our commitment to integrating research, theory, and practice across all of the programs, resources, and supports we provide, Student Experience leads an ecosystem of people, places, and spaces that empower student thriving. Our vision is for all Mustangs to discover their personalized pathway through Western’s rich, holistic learning environment; engage in brave conversations with our diverse community on and off campus, and develop the courage to be uncomfortable without fear of failure in order to thrive throughout their degree and after graduation.

POSITION SUMMARY:

The Project Coordinator – Accessible Education provides key support to programs that are designed to enhance the experience of students with disabilities at Western. The position will provide leadership on three main projects: the design and oversight of two Accessible Education Mentorship Programs; the development of awareness-raising and educational content for students related to accessibility, and the enhancement of onboarding processes for students who are new to the Accessible Education office. The individual reports to the Accessibility Programming Coordinator and is a member of the Accessible Education team in Student Experience.

Education:

• Must have completed 6 undergraduate terms
• Must be a full time student at Western (enrolled in minimum 3.5 courses), and expect to retain full-time student status for the duration of this appointmen

Experience:

• Previous directly related experienc

Skills, Abilities & Expertise:

• Written and verbal communication skills to express ideas clearly, and adapt communication style to suit the situation and audience
• Ability to maintain a positive, outgoing attitude with genuine customer service orientation
• Reliable and dependable with the ability to consistently work assigned schedule
• Ability to apply critical thinking to evaluate information and make appropriate decisions
• Ability to apply creativity, innovation and resourcefulness to daily work
• Ability to follow detailed and/or complex processes and practices with high attention to detail
• Demonstrates integrity and works in accordance with Western¿s policies and procedures
• Ability to multi-task and maintain an organized work environment
• Computer skills with Microsoft Office, with the ability to learn and use new software programs as required
• Personable and courteous in working relationships with colleagues, students and the public
• Ability to prioritize and organize a fluctuating work load
• Ability to work independently and effectively as a member of the team to achieve department goals
• Ability to work in a manner that is compliant with confidentiality requirements as applicabl

WHAT WILL YOU GAIN FROM THIS ROLE?

• The opportunity to contribute to the institutional priority of making Western an accessible and inclusive educational environment for undergraduate and graduate students
• The ability to impact a key student service area designed to help students with disabilities feel a strong sense of belonging and achieve academic success
• Experience planning and executing multi-stakeholder projects
• Experience recruiting, selecting, training, and coaching 2-3 teams of peer mentors
• Experience curating information and collaborating to ensure its effective delivery to a student audience
• Facilitation skills for leading meetings, gathering feedback, and presenting updates to project collaborators
• Ongoing professional development as a member of the Accessible Education team and overall Student Experience division

KEY RESPONSIBILITIES:

• Design, develop, and oversee two Accessible Education Mentorship programs – one for enhancing the overall student experience of students with disabilities, and one focused explicitly on learning strategies and assistive technologies that support students with disabilities in achieving academic success
• Co-create promotional materials to support the programs
• Manage recruitment and training of peer mentors
• On-going coaching and support of peer mentors, including professional development
• Create educational content related to accessibility that can be used by staff and peer mentors, as well as, promoted to students via social media and other core programs
• Collaborate with staff to develop a robust series of onboarding sessions and materials for students new to Accessible Education (e.g., how to request accommodations)
  Qualifications

Education:

• Must have completed 6 undergraduate terms
• Must be a full time student at Western (enrolled in minimum 3.5 courses), and expect to retain full-time student status for the duration of this appointment

Experience:

• Previous directly related experience

Skills, Abilities & Expertise:

• Written and verbal communication skills to express ideas clearly, and adapt communication style to suit the situation and audience
• Ability to maintain a positive, outgoing attitude with genuine customer service orientation
• Reliable and dependable with the ability to consistently work assigned schedule
• Ability to apply critical thinking to evaluate information and make appropriate decisions
• Ability to apply creativity, innovation and resourcefulness to daily work
• Ability to follow detailed and/or complex processes and practices with high attention to detail
• Demonstrates integrity and works in accordance with Western¿s policies and procedures
• Ability to multi-task and maintain an organized work environment
• Computer skills with Microsoft Office, with the ability to learn and use new software programs as required
• Personable and courteous in working relationships with colleagues, students and the public
• Ability to prioritize and organize a fluctuating work load
• Ability to work independently and effectively as a member of the team to achieve department goals
• Ability to work in a manner that is compliant with confidentiality requirements as applicable