Project Finance Client Service Manager

at  HSBC Global Services Limited

HSBC Global Banking and Markets is an emerging markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.
We are currently looking to hire a Project Finance Client Service Manager.
The Jobholder will work as part of the Loan Agency Client Services team. The team consist of Client Service Manager and Associates delivering first-class relationship management services to syndicated loan transaction Clients covering Project Finance, Export Finance, Real Estate, Leveraged Acquisition and Corporate Finance assets.
You will work as part of a team dedicated to performing the role of Facility Agent on Project and Infrastructure Finance syndicated loan, account bank and project bond transactions managing the relationships with HSBC group Clients and third-party Lenders, Sponsors and Advisors.

Responsibilities

• Act as Facility Agent, Intercreditor Agent, and Account Bank across an assigned portfolio of Project and Infrastructure Finance syndicated loan, account bank and or project bond transactions.
• Collaborate with internal teams from mandate to professionally onboard, execute, close and fund deals,
• Flag and resolve potential operational issues are in advance of closing.
• Act as an advocate for the client within HSBC.
• Ensure ‘treating customers fairly’ principles are always adhered to.
• Fully oversee end to end deal lifecycle from mandate to final repayment/maturity as applicable.
• Manage amendments, waivers and consent with internal and external parties (including client, lenders and counsel);
• Focus on pricing for out-of-scope events and opportunities to reprice on refinances and on amendment events
• Advise and guide junior members of the team and offshore operations team where required, and act as an escalation point for local management.

Required skills and experience

• Experience in a comparable role, with a strong understanding of the Syndicated Loan Market with a focus on Project and Infrastructure Finance.
• Knowledge of Export Finance, ECA financing, Structured Finance, Loan Note and associated hybrid structures would be advantageous.
• Some previous credit experience is desirable.
• An understanding of syndicated loan documentation
• Client focussed, with a proven record of commitment to excellent customer service.
• Good communicator, both written and verbally.
• Able to work in a pressurised environment and manage priorities effectively.
• Strong time management and presentation skills.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.
We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse.
If you’d like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:
Email: hsbc.recruitment@hsbc.com
Telephone: +44 207 832 850

• Act as Facility Agent, Intercreditor Agent, and Account Bank across an assigned portfolio of Project and Infrastructure Finance syndicated loan, account bank and or project bond transactions.
• Collaborate with internal teams from mandate to professionally onboard, execute, close and fund deals,
• Flag and resolve potential operational issues are in advance of closing.
• Act as an advocate for the client within HSBC.
• Ensure ‘treating customers fairly’ principles are always adhered to.
• Fully oversee end to end deal lifecycle from mandate to final repayment/maturity as applicable.
• Manage amendments, waivers and consent with internal and external parties (including client, lenders and counsel);
• Focus on pricing for out-of-scope events and opportunities to reprice on refinances and on amendment events
• Advise and guide junior members of the team and offshore operations team where required, and act as an escalation point for local management