Project Manager

at  Auto General Insurance

POSITION ACCOUNTABILITIES

• Project Planning and Execution: Lead the planning, execution, and delivery of projects within the insurance domain, ensuring alignment with business objectives and Agile and project management principles.
• Delivery Oversight: Oversee the end-to-end delivery of technology projects, ensuring adherence to Agile principles, delivery timelines, and quality standards.
• Project and Agile Delivery Methodologies Implementation: Champion tried and tested delivery methodologies (including Scrum, Kanban, etc.) across project teams, fostering a culture of collaboration, transparency, and continuous improvement.
• Facilitation: Initiate and embed operational delivery for teams, ensuring adherence to Scrum framework, ceremonies, and best practices, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Obstacle Removal: Identify and remove impediments that hinder the progress of delivery teams, collaborating with stakeholders to resolve issues and mitigate risks to project delivery.
• Stakeholder Management: Build and maintain strong relationships with internal stakeholders, including business units, IT teams, and external partners, ensuring clear communication and alignment on project goals and priorities.
• Resource Management: Coordinate resources, including project team members, vendors, and external consultants, to optimise productivity and ensure timely delivery of project milestones.
• Risk Management: Identify, assess, and mitigate project risks and dependencies, proactively addressing issues to minimize impact on project timelines and deliverables.
• Quality Assurance: Collaborate with testing teams to ensure the delivery of high-quality software solutions, adhering to industry best practices and regulatory requirements within the insurance sector.
• Continuous Improvement: Drive continuous improvement initiatives with delivery teams, leveraging feedback, retrospectives, and metrics to enhance delivery processes and performance.Reporting and Metrics: Define and track project metrics and KPIs, providing regular status updates to senior management and stakeholders, and leveraging data to drive informed decision-making.

QUALIFICATION & EXPEREINCE

• Bachelor’s degree in Business or related field.
• Proven experience as a Project Manager in Agile software development environments, preferably within the insurance or financial services industry in client facing roles.
• Strong understanding of delivery methodologies (including Scrum, Kanban, etc.) and experience leading transformation initiatives.
• Demonstrated experience with managing multiple changes, priorities and projects.
• Demonstrated ability to effectively engage stakeholders at all levels of the organization.
• Excellent communication, leadership, and stakeholder management skills, with the ability to influence and collaborate across all levels of the organisation.
• Solid understanding of technology delivery processes, including software development lifecycle (SDLC), DevOps practices, and release management.Project Management Professional (PMP), Certified Scrum Master (CSM), or other relevant certifications preferred.

GET TO KNOW US!

At Auto & General (A&G), we provide smarter products and solutions to safeguard our customers in their time of need. Our range of general insurance products protect customers on the road, at home and on holiday with various Car, Motorcycle, Home, Contents, Pet and Travel Insurance products as well as Roadside Assistance.
We value a culture of High Performance with High Integrity, we call this ‘The Auto & General Way’. We believe that our organisational values are key to deliver on our purpose of ‘Giving customers smarter solutions to safeguard a brighter future’.
We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.
Visit our website to find out more.

OUR PERKS

Location – This role is based at our Toowong office - a convenient location close to local retail, restaurants and other amenities.

Our head office is conveniently based in Toowong Village shopping centre – a city fringe location with access to retail, restaurants, various parking options and public transport. We also have office location in North Lakes – we are happy to consider applications from people wanting to work in this location.

• Extra leave - Enjoy additional leave days on us! You’ll receive a paid ‘ME’ day and one paid volunteer leave day annually. Team members can also purchase up to two additional weeks of leave per year.
• Paid parental leave - We support our new parents with paid parental leave and other benefits.
• Workplace giving - If you’re passionate about a cause, then we are too – we offer workplace giving and we’ll dollar match your donations to registered charities.
• Development opportunities - We’re championing your development with internal programs and access to a wide range of online courses.
• Employee discounts - You’ll receive discounts on Budget Direct insurance products.
• Reward and recognition - We reward high performance with employee recognition, reward and incentive schemes.
• Onsite facilities - There’s excellent end-of-trip facilities on offer and private spaces for nursing mothers.
• Get social - Join our vibrant social and community activities including annual celebrations, family fun days and regular events across each of our sites.
• Perks App - Access to an employee benefits and discounts app called ‘Perks’ offering your great discounts, offers and programs across a range of areas. (PERM ONLY)

If you are seeking a new challenge and would enjoy the opportunity to work in a growing and changing business, click on the APPLY NOW button and submit your application.

The core purpose and function of the Claims & Assessing Division is to manage the Claims Process in order to control costs while providing our customers with a seamless and easy customer journey. Our aim is to provide prompt service with personal attention to all our customers and at the same time remain vigilant in the management of incurred costs.
The purpose of the Claims Home Digitisation team is “to deliver high performing, reliable & scalable Home Claims software which meet our users needs. We make it easier & more efficient to lodge and manage home claims.”
We are seeking a dynamic and experienced Project Manager to lead projects within our insurance business environment. In this role, you will play a pivotal role in integrating tried and tested project and agile delivery methodologies to drive the seamless execution of projects.
Your primary responsibility will be to orchestrate cross-functional teams, foster collaboration between business stakeholders and technical experts, and ensure the timely delivery of innovative solutions aligned with business objectives and customer requirements. This position offers a unique opportunity to drive organisational agility and competitiveness in the ever-evolving landscape of insurance technology.