Project Manager - Digital Business Services

at  HSBC

Job description

SOME CAREERS GROW FASTER THAN OTHERS.

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition.
We are currently seeking a high calibre professional to join our team as a Project Manager.

Principal Responsibilities

• Effectively initiate and develop a well-defined business case and project plan in partnership with project sponsors
• Obtain buy-in and influence senior management stakeholders and business partners for key decisions and commitments
• Collaborate with stakeholders from Technology, Legal, Compliance, Risk, and Operations on execution, timelines, and escalations, managing changes as they arise and keeping stakeholders focused on meeting agreed KPIs
• Navigate delivery constraints effectively and optimise the plan to maximise benefits and minimise risks
• Proactively determine, analyse, and identify performance metrics and measurements, and implement improvement plans to ensure on-time delivery and adherence to budget
• Manage the implementation of change to ensure business benefits are realised and that the transition from current state to target state is smooth. Ensure that the organisation and other change audiences are ready, willing, and able to function in the new business environment
• Promote pace and energy within the team and lead by example

Requirements

• Proven ability to effectively deliver large-scale and complex projects end-to-end
• Flexibility to work across teams and regions while maintaining an enterprise-wide perspective
• Demonstration of commercial awareness and critical reasoning with strong financial acumen
• Proven ability to build and maintain trusting relationships with senior stakeholders and business sponsors
• Proven experience in implementation, change management, and benefits realisation
• Industry accreditation in Project Management preferred, e.g., Agile, Scrum Master, PMP
• Knowledge of best practices and industry tools to drive innovation, automation, and data analytics is a plus

To be considered for this role, the relevant rights to work in Singapore is required.

• Effectively initiate and develop a well-defined business case and project plan in partnership with project sponsors
• Obtain buy-in and influence senior management stakeholders and business partners for key decisions and commitments
• Collaborate with stakeholders from Technology, Legal, Compliance, Risk, and Operations on execution, timelines, and escalations, managing changes as they arise and keeping stakeholders focused on meeting agreed KPIs
• Navigate delivery constraints effectively and optimise the plan to maximise benefits and minimise risks
• Proactively determine, analyse, and identify performance metrics and measurements, and implement improvement plans to ensure on-time delivery and adherence to budget
• Manage the implementation of change to ensure business benefits are realised and that the transition from current state to target state is smooth. Ensure that the organisation and other change audiences are ready, willing, and able to function in the new business environment
• Promote pace and energy within the team and lead by exampl