Project Manager, Health Information Systems - Enterprise Project Management

at  Centre for Addiction and Mental Health

Job Description
The CAMH Enterprise Project Management Office (EPMO) is currently seeking a Project Manager for a full-time contract (12 months) position. The Project Manager (PM) will report directly to the Senior Project Portfolio Manager or Senior Project Manager, Health Information Systems and to project sponsors for project deliverables.
The primary focus of the Project Manager will be on Health Information Systems Projects, which are focused on adding new modules or enhancing existing modules within CAMH’s electronic health record. The PM will be assigned as lead on some current and upcoming projects. These could include Digital Front Door, Research Org, Measurement Based Care, Mass Spectrometer Interface Project, Temperature Monitoring and Referral Management System Optimization. The incumbent will be responsible for hands-on leadership as well as execution of work in order to achieve goals and objectives relating to the assigned project(s). This may involve direct and/or indirect supervision of staff delivering on project tasks (task assignment, coaching, mentoring, and performance management) and budget management to ensure projects are within scope, on budget and on schedule.
The Project Manager will be responsible for working with multiple clinical, administrative, and executive stakeholders both internal and external to CAMH. The Project Manager will develop work plans, accountabilities, timelines, requirements, communication plans, change management plans, training plans, etc. for the assigned project(s) with key stakeholders and ensure these deliverables are developed and executed in a manner, which supports agreed upon timelines and objectives. The Project Manager will be responsible for monitoring and reporting on all aspects of the project(s) in accordance with EPMO processes. This position may also include project administrative tasks.
You will support a healthy workplace that embraces diversity, encourages teamwork and complies with all applicable and regulatory requirements.
Currently we are working in a hybrid environment with two days per week on-site and three days per week remote. On-site work would primarily be at the CAMH Queen Street site, but may occasionally require travel to other CAMH sites and/or partnering agencies. This division of time may change in the future at the discretion of project or organizational leadership.

KEY ACCOUNTABILITIES

• Hands on work across: initiation, planning, execution, monitoring and close of all of project related activities
• Managing stakeholders to ensure that there is agreement to scope, approach, deliverables and budget to achieve overall success of the project
• Management of assigned project resources – setting of context, task assignment, setting performance targets and managing performance
• Utilizing the CAMH project management methodology to drive project standards, identifying risk and issues, adhering to a formal change process and executing activities that achieve the deliverables as stated in the project charters and scope statements
• Providing leadership to and facilitating meaningful engagement of all stakeholders, including early identification and management of conflicting priorities
• Building effective and collaborative relationships with various project teams, portfolios, and leadership teams within and external to CAMH;
• Resource management for assigned project management resources;
• Budget development and tracking for project and operational work

OTHER SKILLS:

• Bilingualism (French/English) and/or proficiency in a second language would be an asset.

Job Requirements

• University degree (ideally in a discipline relevant field e.g. digital health, health informatics, health administration, etc.) or equivalent work experience
• Minimum 5 years demonstrated progressive and relevant experience in project management with increasing complexity and scope
• PMP is an asset
• Experience working in a healthcare environment is an asset
• Knowledge of the mental health and addictions sector is an asset
• Experience working on healthcare projects in a clinical setting
• Experience working on software implementations
• Procurement experience is an asset
• Excellent interpersonal skills
• Experience working with diverse clients and stakeholders
• Change management skills and experience
• Strong organization and planning skills required
• Strong analytical, problem solving, and decision-making skills
• Demonstrated flexibility and ability to adapt and manage changing priorities
• Proficiency in Microsoft Office including Word, Excel, and PowerPoint
• Excellent verbal and written communication skills in Englis

NOTE: The Project Manager will be the key point person for the project and be responsible for hands on development of project deliverables.

• Working closely with the leadership team to develop the project approach/strategy and plans;
• Identifying project objectives, milestones, and deliverables and working with the relevant project teams to successfully achieve them;
• Establishing priorities, coordinating and supporting project teams members in their roles;
• Identifying risks and mitigation strategies;
• Identifying project issues and working with the team to resolve the issues;
• Project reporting both internally and to external project funders;
• Facilitating inter-professional working group sessions and/or steering committees;
• Reviewing processes to ensure that internal controls are appropriate;
• Developing and delivering project presentations for various stakeholders both internal and external, including executive audiences;
• Conducting benefits realization/evaluation activities;
• Synthesizing literature and writing reports including business cases and briefing notes;
• Developing and implementing the communication plan with input from key stakeholders;
• Co-ordination and collaboration with other CAMH project teams as necessary;
• Directly and/or indirectly supervising project team members;
• As a senior leader in the organization providing coaching and mentoring and performance feedback as necessary to project team members and others as identified;
• Managing project and operational budgets.

Job Requirements

• University degree (ideally in a discipline relevant field e.g. digital health, health informatics, health administration, etc.) or equivalent work experience
• Minimum 5 years demonstrated progressive and relevant experience in project management with increasing complexity and scope
• PMP is an asset
• Experience working in a healthcare environment is an asset
• Knowledge of the mental health and addictions sector is an asset
• Experience working on healthcare projects in a clinical setting
• Experience working on software implementations
• Procurement experience is an asset
• Excellent interpersonal skills
• Experience working with diverse clients and stakeholders
• Change management skills and experience
• Strong organization and planning skills required
• Strong analytical, problem solving, and decision-making skills
• Demonstrated flexibility and ability to adapt and manage changing priorities
• Proficiency in Microsoft Office including Word, Excel, and PowerPoint
• Excellent verbal and written communication skills in English